Concierge – Seasonal Advisor

Aritzia

2d • $22

About The Position

Have an eye for style? We are hiring Seasonal Advisors at our Concierge Centre in Vancouver, BC to start April/May 2026. Apply today — your lifelong career in fashion might launch here. Note: The Talent Acquisition team will be in touch with successful applicants starting March 2026. THE TEAM The mission of the Concierge Division is to connect with and delight our clients. THE OPPORTUNITY Concierge offers you the opportunity to join our dynamic, high-performing team as we deliver Everyday Luxury to the world. So much more than a customer care centre — hence the fancy name — Aritzia Concierge plays a pivotal role in the experience of our clients, providing engaging service and exceptional selling & styling expertise every day. Your lifelong career in fashion might just start here. We’re proud to offer industry leading wages starting at $22/hr. with unlimited growth potential at Aritzia. You’ll receive a world-class Concierge education, including a comprehensive onboarding program designed to set you up for success. As a top performer you will have the opportunity to join the team permanently or be invited back next season. THE ROLE As a Seasonal Concierge Advisor, you will: Deliver world-class client service across all channels including Live Chat, Phone, and Email Sell clothes and earn client confidence through unparalleled styling expertise Resolve client inquiries efficiently, ensuring the highest levels of satisfaction Meet and exceed established performance targets

Requirements

• The passion for providing world-class client service and building long lasting client relationships
• An aspirational sense of individual style
• The desire to thrive on a high-performance team
• The commitment to learn and apply Aritzia’s values and standards
• The ability to communicate effectively in English (written and verbal)
• The aptitude for learning and navigating diverse technology systems

Nice To Haves

• Retail, contact centre, customer service or hospitality experience is considered an asset.

Responsibilities

• Deliver world-class client service across all channels including Live Chat, Phone, and Email
• Sell clothes and earn client confidence through unparalleled styling expertise
• Resolve client inquiries efficiently, ensuring the highest levels of satisfaction
• Meet and exceed established performance targets

Benefits

• Product Discount — Maybe you’ve heard of our famous product discount? Or our exclusive private shopping events? You have now.
• A-OK Commissary & Cafe — Everyday Luxury dining, exclusive to Aritzia. Our in-house bistro and cafe is a private oasis where employees can enjoy curated, subsidized Everyday Luxury dining.
• The SET — Our in-office fitness studio and gym with state-of-the-art equipment, custom-created classes and optional personal training. Open 7 days a week, it works out well.
• Aritzia Virtual Wellness — Because your health, happiness and safety matter, we provide 24/7 resources to support you in your wellbeing goals, whether they’re physical, mental, social or financial.
• Aspirational Workplace — Our offices are specially designed to be spaces of creativity, productivity and inspiration. They’re also dog friendly. Woof.
• Amenities — Additional amenities include a private parent’s room, shower facilities with elevated complementary conveniences, bike rooms and more.
• The Extras — We also offer a multitude of other perks like dry-cleaning, hotel and restaurant discounts, self-care promos and on-site medical care.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed