Human Resources Division - Confidential Student Assistant

CSU Careers•San Bernardino, CA

10d•$17•Onsite

About The Position

Under direct supervision, the confidential student assistant provides services in areas of benefits, compensation and classification, employee and labor relations, Institutional Equity & Compliance, talent acquisition, payroll, recognition, training and development, leaves of absence, and other HR programs. The Confidential Student Assistant(s) will work directly with the Vice President and various management personnel, who will delegate day-to-day tasks and duties in the support of various Human Resources Departments. Preference will be given to those in a Human Resources field of study.

Requirements

Ability to learn and perform assigned work
Follow oral instructions
Work cooperatively with faculty, staff, and other students
Communicate effectively with all levels
Read and write English at a level appropriate to the position
Admission or registration as a CSU student.
Maintain a 2.0 G.P.A. or greater per semester and cumulative.
Students must be enrolled in at least halftime units at CSUSB (6 units undergraduate; 3 units graduate)
International students must have full-time enrollment at CSUSB. (12 units undergraduate; 6 units graduate)
Eligible to work in the United States
Social Security Card

Nice To Haves

Strong customer service skills needed
Ability to communicate and write proficiently
Ability to learn quickly and complete assignments in a timely manner
Ability to multitask and maintain flexibility in a fast-paced environment
Students must be detail-oriented, punctual, and reliable
Ability to work both in a team or individual environment
Interpersonal skills
Experience using Microsoft Word, PowerPoint, Excel, Canva, and other software systems

Responsibilities

Maintain confidential files and materials related to complaints, grievances, disciplinary actions, and other sensitive HR matters within Employee Labor Relations, Institutional Equity & Compliance, and Vice President's Office.
Assist in preparing correspondence, maintaining case files, and coordinating with HR Employee & Labor Relations, Institutional Equity & Compliance, and Vice President's Office.
Respond to high-level HR inquiries escalated to the Vice Presidents office, Employee Labor Relation, Institutional Equity & Compliance, and other HR service areas.
Assist in maintaining official personnel files in accordance with policy and records retention; maintain business process guide for access and purge.
Communicate with guests via verbal, written, and electronic correspondence (i.e. answering phones, sending emails, greeting clients as they enter the Human Resources VP Suite, IEC, and ELR, etc.).
Assist with various Human Resources time sensitive projects and events.
Work closely and assist Human Resources Departments as they pertain to programming, outreach, annual projects, and other Human Resources hosted events.
Assist with clerical functions (i.e. filing paperwork, maintaining an organized working environment, etc.).
Making deliveries to university departments and programs.
Assist with digitization efforts of HR materials, ie. Personnel Files.
Assist staff with the development of informational materials including brochures, flyers, and presentations.
Assist with the organization of staff meetings and office visits such as placing catering orders, reserving rooms, and requesting parking passes.
Maintain confidentiality with students, faculty, and staff.
Complete required and compliance training assignments before the deadline.
Perform other duties as indicated in the Confidential Student Assistant classification standards.