Coordinator, First-Year Recruitment

Arizona State UniversityTempe, AZ
22h

About The Position

At Arizona State University, we measure ourselves not by whom we exclude, but rather by whom we include and how they succeed. In Admission Services, we are passionate about helping students find their right university fit and working together as a team to achieve our enrollment goals. If you are solution-oriented, love helping people, believe in the transformative power of higher education and enjoy working in a fast-paced environment, then you will thrive in Admission Services. Admission Services at Arizona State University seeks an effective communicator who shows initiative in completing duties with accuracy and attention to detail. This person will be able to connect quickly with students, families, along with internal and external partners in a poised, informative, and enthusiastic manner and will be capable of stimulating and motivating others while being responsive and aware of their needs and concerns. This position will entail working at a very fast pace with frequent interruptions and will require working both independently and collaboratively at times to complete tasks. Under general supervision, we need someone who can counsel and confer with prospective students interested in enrolling at Arizona State University.

Requirements

  • Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
  • Employee must possess a valid US Driver’s license of the appropriate class and required endorsements throughout employment.

Nice To Haves

  • Evidence of being bilingual in English and a second language is preferred.
  • Experience with student recruitment and admission practices.
  • Experience in the principles and practices related to academic advising, recruitment/retention, and/or other student support functions.
  • Experience developing and conducting group presentations targeted to diverse audiences.
  • Experience in developing and maintaining productive working relationships.
  • Experience in strategic planning and decision-making principles and procedures.
  • Experience in using organizational and time management skills.

Responsibilities

  • Implements strategies in the assigned market, develops strong relationships with prospective students and their family members, counsels and confers with students about programs, policies, goals and objectives through phone contact, a variety of electronic media, and face-to-face meetings to ensure a seamless transition to university.
  • Utilizes PeopleSoft and ASU online information systems to monitor and accurately inform prospective students.
  • Utilizes CRM to record phone interactions, correspondence, and visits and to monitor and follow up with prospective students in a timely manner.
  • Effectively integrates enrollment strategies and action items through meaningful and productive interactions with students.
  • Acts as liaison and develops strong relationships with local organizations, Alumni and other local networks that can aid recruitment efforts in the assigned markets through a variety of communication methods.
  • Assists with or conducts special programs, visits, events, presentations, and workshops in support of Admission Services, and when requested, to other University units to achieve overall university goals.
  • Assists with admissions appointments and University Information Sessions, frequent presentations in front of large audiences, and recruitment events as assigned, both in person and through live-hosted virtual programs.
  • Efficiently executes campaigns by phone or other communication methods to successfully meet the overall university enrollment goals.
  • Collaborates and aligns with all student recruitment areas as well as supervisors and enrollment management leadership to meet university enrollment objectives.
  • Attends and participates in meetings and training sessions designated by supervisor.
  • Provides assistance with various student visit programs and events including on and off campus functions.
  • Frequent nights and occasional weekends are required to perform the tasks necessary to be successful in this position.
  • Takes on special projects to support enrollment goals and the advancement of Arizona recruitment work.
  • When requested, travels domestically or internationally and performs some or all the previously listed tasks during those trips.

Benefits

  • ASU offers an array of employee benefits, including reduced tuition for employees, their spouses, and dependents; competitive rates for health and life benefits; a wellness program; disability and leave program; paid holidays; and retirement programs.
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