Corporate Solutions Architect – AI & Enterprise Storage

Data Direct Networks

21h • Remote

About The Position

This is an incredible opportunity to be part of a company that has been at the forefront of AI and high-performance data storage innovation for over two decades. DataDirect Networks (DDN) is a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare to financial services, autonomous cars, Government, academia, research and manufacturing.
"DDN's A3I solutions are transforming the landscape of AI infrastructure." – IDC
“The real differentiator is DDN. I never hesitate to recommend DDN. DDN is the de facto name for AI Storage in high performance environments” - Marc Hamilton, VP, Solutions Architecture & Engineering | NVIDIA
DDN is the global leader in AI and multi-cloud data management at scale. Our cutting-edge data intelligence platform is designed to accelerate AI workloads, enabling organizations to extract maximum value from their data. With a proven track record of performance, reliability, and scalability, DDN empowers businesses to tackle the most challenging AI and data-intensive workloads with confidence.
Our success is driven by our unwavering commitment to innovation, customer-centricity, and a team of passionate professionals who bring their expertise and dedication to every project. This is a chance to make a significant impact at a company that is shaping the future of AI and data management.
Our commitment to innovation, customer success, and market leadership makes this an exciting and rewarding role for a driven professional looking to make a lasting impact in the world of AI and data storage.
DDN is seeking a hands-on Solutions Architect who thrives on building, testing, and optimising real-world storage and AI infrastructure solutions. You will be in the lab and in the field, assembling software configurations, executing performance tests, and solving complex system-level problems alongside engineering and customers alike. Combining deep technical practice with strategic customer engagement, you will serve as a trusted authority on DDN's solution portfolio, driving both product quality and customer success from initial build through to production deployment.

Requirements

• Bachelor's degree in Computer Science, Engineering, or a related technical field (or equivalent hands-on experience).
• Proven track record in a hands-on technical role — you have built, racked, configured, tuned, and broken things, and know how to learn from all of it.
• Strong practical experience with distributed storage systems, high-performance networking, compute infrastructure, and application frameworks at scale.
• Demonstrable experience designing, building, and executing performance benchmarks across file, object (S3), and database protocols, with a methodical approach to results analysis and reporting.
• Solid DevOps capability — comfortable writing scripts and tools, automating test pipelines and reports, and integrating diagnostic outputs into varied customer environments.
• Experience with hardware platform selection, configuration, and validation as part of solution qualification workflows.
• Proficiency with diagnostic and log analysis tooling, and familiarity with issue tracking and escalation processes.
• Excellent written and verbal communication skills — able to produce rigorous technical documentation and present confidently to both engineering audiences and executive stakeholders.
• Demonstrated ability to work cross-functionally across engineering, product management, support, and sales.

Nice To Haves

• Prior involvement in competitive technical benchmarking and/or public benchmarking programmes is highly desirable.
• Familiarity with the software development lifecycle including bug tracking and release processes.
• Experience with infrastructure observability and analytics platforms is a plus.

Responsibilities

• Hands-on design, assembly, and configuration of hardware and software solution stacks incorporating DDN products alongside third-party ecosystem components.
• Work directly with partner organisations and customers to qualify DDN solutions across a broad range of hardware platforms, operating environments, and application frameworks — building a comprehensive qualification matrix ahead of GA and on an ongoing basis.
• Document build procedures, configurations, and qualification outcomes to a standard that enables marketing to produce formal solution briefs and reference architectures.
• Personally design and execute performance test suites across multiple protocols including S3, file, and SQL/database workloads — owning the full workflow from testbed construction to results analysis.
• Produce detailed competitive benchmarking reports that clearly articulate DDN's performance advantages over competing products, and file engineering tickets where performance gaps need to be closed.
• Engage with public benchmarking bodies such as SPEC, STAC, and IO500, building and tuning configurations specifically aimed at achieving top-tier published results.
• Serve as the primary technical point of contact for high-priority customers, getting hands-on from initial deployment through to system stabilisation.
• Proactively diagnose and resolve system-level issues spanning storage, networking, compute, and application layers — going beyond storage when necessary to unblock customers.
• Conduct thorough root cause analyses using diagnostic tooling, log evaluation, and DDN's analytics platforms, escalating bugs to engineering with clear, reproducible documentation.
• Collaborate across engineering and product management to ensure appropriate prioritisation of customer-impacting issues.
• Present at customer briefings, industry conferences, and technical forums — conveying performance characteristics and architectural differentiation with authority grounded in direct hands-on experience.
• Partner with Product Management to surface field-identified gaps and translate real-world testing insight into actionable roadmap input.
• Develop sales tools and technical content that communicate DDN's value proposition clearly, working with Marketing to sharpen competitive positioning and messaging.
• Develop and maintain best practice documentation, repeatable build guides, and diagnostic tooling.
• Build automation to streamline testing workflows, reporting, and customer environment integration.
• Organise knowledge resources that raise the capability of the broader DDN technical and support organisation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level