CRM Coordinator

Range USA • Blue Ash, OH

2d • Onsite

About The Position

Range USA is seeking a detail-oriented and motivated CRM Coordinator to support our relationship marketing efforts and help deliver personalized, engaging communications to our customers. In this role, you will assist in the execution and optimization of customer engagement programs across email and SMS channels, contributing to acquisition, retention, and loyalty initiatives that drive incremental growth for the business. The ideal candidate is curious, data-aware, and eager to learn — someone who enjoys digging into customer behavior and helping craft communications that resonate.

Requirements

• Possess the following core values: Curious Passionate Do It Right Service
• Bachelor’s degree in Business, Marketing, or a related field
• 1–2 years of experience in CRM, email marketing, or a related role (internship experience considered)
• Familiarity with an Email Service Provider or CRM platform (e.g., Cordial, Klaviyo, Salesforce Marketing Cloud, HubSpot, or similar)
• Analytically driven decision maker; comfortable working with data, pulling reports, and communicating findings clearly
• Results-oriented, willingness to follow through, make informed decisions, complete tasks, and problem-solve
• Strong attention to detail, particularly when reviewing campaign builds, copy, and audience segments before deployment
• Communication Proficiency — Verbal & Written
• Technical Capacity — Microsoft Office including Excel, Word, and PowerPoint
• Multi-tasking/Prioritization
• Ability to complete projects under time constraints
• Ethical Conduct & Confidentiality

Responsibilities

• Support the execution of CRM campaigns across email and SMS channels, including acquisition, retention, win-back, and triggered messaging programs
• Assist with campaign builds, QA, scheduling, and deployment using our CRM platform
• Help maintain and update customer segmentation lists to ensure accurate, targeted audience delivery
• Pull and compile campaign performance reports, summarizing key metrics and flagging trends
• Ensure campaign assets, copy, and links are accurate and on-brand prior to deployment
• Support coordination with internal stakeholders to keep campaigns on schedule
• Contribute to ongoing efforts to grow and improve our CRM capabilities

Benefits

• Medical, Dental, Vision Health Insurance
• Free Elite Membership (Unlimited Shooting)
• Industry Leading Online and Store Discounts
• Free Classes
• Ability to Utilize Manufacturer Programs
• No firearm experience needed: We Offer Paid Training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level