CYS Data Entry

Congreso De Latinos Uni•Philadelphia, PA

1d•Onsite

About The Position

The CYS Data Entry is responsible for the input, analysis and support of all databases within the Children and Youth services department. This position works closely with the Lead Data specialist and Quality Assurance Manager to develop each program’s data framework. The CYS Data Entry inputs and monitors data to ensure that all the services rendered are documented into the appropriate databases, accordingly. Additionally, this position regularly communicates with families to support with application completion, to ensure all files are fully up to date, and to provide families with relevant information regarding after school programs. This position reports to the Lead Data Entry. This is an Onsite position. The CYS Data Entry applies the principles of the organization’s signature service delivery approach, Primary Client Model (PCM™), by promoting a positive employee/client-focused experience that is appreciative of the unique strengths, values and needs that each individual brings; and by using data to inform and drive decision making. Attention is given to compliance, quality assurance, and best practices as they relate to the role. Congreso is committed to attracting and retaining candidates who have a passion for their work and will serve as ambassadors of the agency’s mission, values, and DEI&B vision. We encourage all qualified individuals, including those of diverse backgrounds, differently abled, LGBTQ+, and women to apply. Congreso is an Equal Opportunity Employer.

Requirements

Basic understanding of Congreso’s mission, values, DEI&B vision, Mission2Impact, Primary Client Model, programs, and services.
Demonstrates knowledge and understanding of the community needs and demographics.
Ability to understand, acknowledge, and assess client needs to provide a timely, trauma informed approach in service.
Ensures the appropriate handling of sensitive information and understanding for issues such as confidentiality, domestic abuse, child abuse, and mandated reporter requirements.
Adheres to all Congreso, departmental, programmatic, and security policies, procedures, and guidelines.
Attends all Congreso trainings and in-services as required, including relevant professional groups to maintain professional, requisite knowledge and licensure.
Attends, participates, and facilitates relevant staff meetings to promote communication and execution of goals.
Ability to effectively use standard office equipment, including a variety of common software programs such as Office365, UNIDAD, and other customized databases.
Follows through on assignments, works in a timely manner, within established deadlines, and completes special projects specific to the function of the department, as needed or as directed by supervisor.
Demonstrates ability to work independently and collaboratively with diverse groups, in a compassionate, courteous, and respectful manner that fosters an inclusive environment.
Strong written and verbal communication skills including effective and respectful communication with individuals and groups.
High school diploma or GED/HISET required.
Minimum of 1 year experience in a data entry or related, detail-oriented experience required.
Mandated Reporter training certificate and VRA Supporting Children & Families with Disabilities are required and may be completed post hire.

Nice To Haves

Bilingual (Spanish/English) written and verbal skills a plus.

Responsibilities

Represents Congreso’s mission, values, and commitment to diversity, equity, inclusion, and belonging and will be an ambassador of our work.
Is responsible for daily entry of client enrollment, dismissal, demographics, TANF status, indicators and program attendance in WITS (DDAP), City Span (Public Health Management Corporation and Office of Children and Families), and UNIDAD databases for Children and Youth Services Programs.
Develops reports that reflect the total number of students served for the week, month, quarter and/or year and submits them to Site Coordinators and supervisor for review.
Updates all data systems on an ongoing basis to reflect accurate data.
Develops and/or updates forms to collect baseline client data and information from all programs.
Submits bi-weekly enrollment information to Site Coordinators and supervisor for each program and database.
Maintains regular communication and provides technical assistance support to Site Coordinators, Program Managers, and Case Managers to ensure efficient and effective collection of client data and information.
Supports with survey distribution and administration to clients, employees, school administrators, etc.
Keeps relevant program data and all client files/records organized and confidential.
Maintains program data records according to program guidelines and conducts routine audits of client files.
Provides a high level of customer service to clients and families; communicates with families, by phone and in person, to assist with applications, program enrollment and information.
Supports after school program sites with recruitment efforts and programming, as needed.