Data Entry Clerk

America Works of New York•New York, NY

1d•$24 - $50,000•Onsite

About The Position

America Works of New York, Inc., a socially conscious company, is seeking a self-motivated Retention Specialist to support finance and billing functions on a small corporate finance team. The ideal candidate is a quick learner, independent worker, and skilled in computers, Microsoft Excel, and Salesforce.

Requirements

Minimum of a 4-year degree or recent graduate.
Availability to work Monday to Friday, 9:00 AM - 5:00 PM (35 hours, unpaid lunch break).
Proficiency in Microsoft Excel; ability to quickly learn new software and systems.
Strong verbal and written communication skills.
Excellent time management, organizational skills, and high attention to detail.
Ability to multi-task, adapt to changing priorities, and meet deadlines.
Motivated, dynamic, and self-driven, with a professional approach and positive 'can-do' attitude.
Ability to work effectively both independently and as part of a team.
Passion for serving disadvantaged and underserved populations, including public assistance recipients, justice-involved individuals, persons with physical and/or mental disabilities, and individuals experiencing homelessness.

Nice To Haves

Familiarity with Salesforce and Microsoft Office is a definite plus.

Responsibilities

Enter employment (hires) into the SEAMS system for clients across multiple sites and programs.
Send out Employment Verification Forms (EVF) to employers using Salesforce and follow up on unreturned forms.
Upload work verification data using Equifax Work Number software.
Process client milestones.
Troubleshoot issues related to contracts or staff inquiries, escalating as needed.
Assist the Billing Coordinator with data entry for finance-related functions, including billing and employment verifications.
Regularly utilize Microsoft Excel and Salesforce for accurate data entry and reporting.
Enter and maintain high volumes of data into computer files, spreadsheets, and database systems.
Update, verify, and retrieve existing participant data.
Assist with maintaining and organizing confidential participant files in accordance with program guidelines.
Support special projects and ad hoc tasks as needed.