Deposit Services Specialist II

SCCU Career • Melbourne, FL

3d • $20 - $21 • Hybrid

About The Position

At Space Coast Credit Union (SCCU) , our members are at the heart of everything we do. Since 1951, we’ve been committed to delivering financial services founded on integrity and a people-first philosophy. As a Deposit Service Specialist II in our Baytree Headquarters you’ll play a vital role by handling advanced member inquiries and assist in resolving issues as they arise. In addition, you will take on compliance-based responsibilities, requiring a good understanding of regulations, processes, and statutes. Why Join SCCU? Member-Focused Mission: Be part of a not-for-profit organization that reinvests in its members. Hybrid Work From Home: This position is Hybrid with 2 days per week required in office. Career Growth: We prioritize internal promotions and offer on-the-job training.

Requirements

• 1-3 years financial operations or financial account servicing experience required.
• High school diploma or equivalent required.

Responsibilities

• Take ownership of advanced member inquiries, review and analyze complex deposit accounts, providing resolutions in a timely and professional manner and proposing effective solutions.
• Supports the daily operation of the Deposit Services department by executing assigned tasks with a high level of accuracy and efficiency in order to maintain excellent service to members and Team Members.
• Reviews and completes all Deceased Account requirements in a timely manner.
• Tracks and reviews IRA and HSA activity and documentation for compliance, accuracy, and completion.
• Processes IRA deposits and distributions sent in through the mail in accordance with regulation.
• Actively participate and contribute to departmental process improvement initiatives and the implementation of changes in procedures and documentation to maintain compliance with evolving regulations.
• Seeks additional training and certification opportunities if needed, and completes all required training as necessary.
• Collaborate with other departments to resolve intricate member concerns and provide in-depth solutions

Benefits

• Health & Wellness: Medical, dental, and vision insurance, plus an Employee Assistance Program.
• Financial Perks: 401(k) match (5%), HSA match, and SCCU-paid insurance (short/long-term disability, life insurance).
• Education Support: Tuition reimbursement after one year of service.
• Generous Time Off: 20+ days of PTO, birthday PTO, and 11 federal holidays.
• Exclusive Discounts: Lower rates on loans, credit cards, and no fee SCCU accounts!
• Bonus Opportunity: Eligible for a 3% ONE SCCU Annual Bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED