Design Studio Consultant

Mattamy Homes • Tucson, AZ

1d • Onsite

About The Position

A career with Mattamy Homes is a chance to join a team as solid as they come. We’re an internationally recognized, privately owned homebuilder full of ambitious, talented, and hardworking team members. Together we’re making dreams come true with homes and communities designed for the way people live today, and that’s a great feeling. Our future is secured through strategic investments in land and communities, in both current and new markets, which offers ongoing learning, growth and opportunity for all of us. Redefining how we build with smarter technology and a deep commitment to sustainability is exciting and rewarding.
Here, you will gain valuable experience through challenging and interesting projects. Recognized as an employer of choice, Mattamy ensures you will enjoy great benefits and an award-winning culture, because we take care of our own. On our team, we all have a role to play in building for the future.

Requirements

• Bachelor’s degree in Interior Design or relevant major preferred, or minimum equivalent experience required
• 2+ years of experience in a Design Center environment, preferably in new home construction
• Proficient in reading blueprints, preferred
• Intermediate level of computer skills and system knowledge
• Proficient in Excel
• Experience with Power Point and AutoCAD or similar programs preferred
• Proficiency in Math; Accounting experience preferred for Senior Administrator position
• Outstanding Interpersonal and Customer Service skills, and a high degree of professionalism
• Strong written/verbal communication skills to include a clear and professional phone voice
• Ability to communicate effectively with confidence and professionalism
• Frequent contact with new homebuyers, subcontractors, vendors and employees at all levels of the organization
• Team player; with demonstrated ability to work within cross-functional teams, in a support role
• Accurate; with keen attention to detail in every aspect of the job
• Self-directed; takes initiative, proactively addresses problems; can work independently with minimal oversight
• Highly organized with the ability to prioritize projects and meet deadlines, with multiple interruptions
• Strong selling and presentation skills
• Good organizational and time management skills
• Strong communication skill – verbal and written – in particular good listening skills
• Ability to multi-task with flexibility in work style
• Ability to work both as part of a team and independently
• Available to work flexible hours as needed
• This job operates in a professional office environment, which may be located at a model home, sales office, or sales center
• Must be able to be on your feet approx. 50% or more of the day
• Must have reliable transportation and a valid driver’s license
• Must be willing to travel to communities and other offices as needed
• Must be able to lift up to 20 lbs.
• This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets
• Must be able to climb stairs and walk on uneven terrain when visiting homes and home sites
• Some filing is required, which would require the ability to move files, open filing cabinets and bend or stand as necessary
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards

Nice To Haves

• Bachelor’s degree in Interior Design or relevant major preferred
• Proficient in reading blueprints, preferred
• Experience with Power Point and AutoCAD or similar programs preferred
• Accounting experience preferred for Senior Administrator position

Responsibilities

• Contact buyers to schedule Design Studio appointments
• Review selected and available options floor plans with homeowners and explain standards and upgrades to these items
• Communicate features, advantages and benefits associated with various upgrades and identify opportunities to sell upgrades through effective questioning and listening skills
• Accurately interpret homeowners’ requests and produce necessary documentation to ensure all selections are properly communicated to trades
• Keep buyer contact log and input Design appointment dates into JDE
• Process files and generates paperwork for the field
• Create Design diagrams and presentations. (Power Point and or AutoCAD)
• Attend Preview Nights: greeting buyers, maintaining preview night brochures, buyer check in sheet and price lists, etc.
• Resolve issues with homebuyers, either in-person or on the telephone
• Act as liaison between field personnel and Design Center by answering questions from builders, sales consultants, and vendors promptly
• Set up and maintains buyers’ files
• Assist in keeping product reference information current
• Prepare all final documentation including color selections, waivers and amendments
• Ensure paperwork is accurate and clear stated and distributed in a timely manner
• Follow up on any outstanding issues
• Respond to any concerns or questions that arise from either homeowner construction site or customer service and provide quick responses and effective solutions
• Attend Divisional Quarterly Meetings and Homeowner Orientations when necessary
• Perform other related duties as assigned

Benefits

• 3 weeks of company paid vacation + 1 week of company paid time off + 2 weeks of sick time
• Health, Dental and Vision Insurance
• Life Insurance and Short/Long Term Disability
• Flex Spending, 401K with Company Matching and Tuition Reimbursement
• Entertainment Discounts, Employee Home Ownership Program and Company-wide Volunteer Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level