Director, Critical Systems Maintenance, NA

Vantage Data Centers

4d • Onsite

About The Position

About Vantage Data Centers Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands. Site Operations Department The Site Operations Department is responsible for the overall health of all mechanical and electrical systems, building maintenance, and performance of all data modules in our data centers. The team is staffed 24 x 7 onsite with Critical Facility Engineers (CFEs)on each shift. This team is the face of Vantage to our customers and the first line of defense regarding the uptime of our campus as well as the performance of our customer installations. Using a Computerized Maintenance Management System (CMMS) to plan and track work needed, the Site Operations department performs all preventive and corrective maintenance. Our culture expects and rewards team performance that engages directly with the customers and the facility infrastructure. This is a team that does most of the actual work versus calling upon vendors. As a result, we provide superior service that is faster and more cost effective. Position Overview This position is on-site at our data center in Shackelford County, TX. We are looking for a Director, Critical Systems Maintenance who knows what best-in-class reliability looks like and can make that a reality across a GW-scale data center campus. This role is a senior leader within our operations organization and is responsible for ensuring all critical electrical, mechanical, generation, and maintenance logistics functions are executed to the highest standards to protect uptime, safety, and customer trust. The successful candidate will lead a team of critical maintenance managers, schedulers, and the logistics function who collectively own the planning, coordination, material readiness, vendor access, and execution quality of all preventive and corrective maintenance across the campus. This leader ensures maintenance programs are structured, standardized, properly resourced, and executed in a way that eliminates risk to the critical load while driving continuous improvement in reliability, efficiency, and operational maturity. If you understand how to scale maintenance programs across large campuses, know how to balance risk with operational efficiency, and can build high-performing technical and logistics teams that execute flawlessly within mission-critical environments, we want to hear from you.

Requirements

• 10+ years of experience in mission-critical facilities maintenance and operations
• 5+ years of leadership experience managing managers or senior technical teams
• Deep knowledge of electrical distribution, mechanical cooling systems, generators, and data center infrastructure
• Proven experience building and scaling maintenance and logistics programs across large campuses or portfolios
• Strong understanding of risk management in mission-critical environments
• Ability to read and interpret electrical single lines, mechanical drawings, and control schematics
• Experience developing, reviewing, and enforcing MOPs/SOPs/EOPs
• Proficiency with CMMS platforms, maintenance planning, inventory control, and reliability reporting
• Strong technical writing, communication, and leadership skills
• Ability to coordinate across multiple departments and influence without direct authority
• Reliable transportation and ability to respond during emergency situations
• Ability to travel as business needs require
• Ability to work in a 24x7 environment, responding to critical events as needed.
• Ability to successfully complete a background check

Nice To Haves

• Experience supporting hyperscale or large multi-building data center campuses preferred
• Formal training or certifications in electrical or mechanical disciplines preferred
• Experience leading teams through rapid campus growth and infrastructure expansion preferred
• Experience with reliability engineering and predictive maintenance programs

Responsibilities

• Leads and develops managers responsible for Critical Cooling, Critical Power, Generators, Maintenance Scheduling, and Logistics
• Owns the campus-wide critical maintenance and maintenance logistics strategy, execution standards, and performance outcomes
• Ensures all maintenance activities are properly planned, staged, and executed without disruption to mission-critical operations
• Establishes and enforces adherence to MOPs, SOPs, and EOPs across all maintenance activities
• Partners closely with Site Operations leadership, Construction, Engineering, and Reliability teams
• Drives a culture of safety, accountability, technical excellence, and operational readiness
• Interfaces with vendors, manufacturers, and corporate stakeholders to ensure best-in-class maintenance and logistics practices
• Develop and oversee the preventive and corrective maintenance programs for: Medium and Low Voltage electrical distribution systems UPS, PDUs, switchgear, ATS, and associated controls Chillers, CRAHs, cooling towers, pumps, and mechanical cooling infrastructure Diesel generators, fuel systems, and parallel switchgear
• Ensure maintenance planning, scheduling, material readiness, and vendor coordination are fully aligned to minimize risk and maximize system availability
• Lead the logistics program responsible for: Spare parts inventory and critical spares strategy Tool control, staging, and material readiness for maintenance events Vendor access coordination and work execution support Storage, labeling, and organization of maintenance materials
• Review and approve all high-risk MOPs and maintenance procedures impacting critical infrastructure
• Drive standardization of maintenance and logistics practices across the campus
• Utilize CMMS and reliability data to identify trends, reduce repeat failures, and improve asset performance
• Lead vendor performance management and ensure quality of contracted maintenance work
• Support commissioning, turnover, and integration of new infrastructure into the maintenance and logistics program
• Conduct regular audits, site walks, and quality reviews to ensure compliance with standards
• Provide technical leadership during incident response, root cause analysis, and after-action reviews
• Develop and mentor managers and technical teams to build long-term organizational capability
• Align maintenance activities with corporate KPIs such as uptime, PUE, reliability targets, and maintenance efficiency

Benefits

• This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed