Director of Operations

Marriott • Seattle, WA

1d

About The Position

Functions as the strategic business leader of the property's Hotel Operations.
Areas of responsibility may include Front Office, , Recreation/Health Club,
Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position
works with direct reports (department heads) to develop and implement
departmental strategies and ensures implementation of the brand service strategy
and brand initiatives. The position ensures Hotel Operations meet the brand’s
standards, targets customer needs, ensures employee satisfaction, focuses on
growing revenues and maximizes the financial performance of the department and
developing positive owner relations. Develops and implements property-wide
strategies that deliver products and services to meet or exceed the needs and
expectations of the brand’s target customer and employees and provides a return
on investment.

Requirements

• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

Responsibilities

• Managing Profitability
• Managing Revenue Goals
• Leading Operations and Department Teams
• Managing the Guest Experience
• Managing and Conducting Human Resources Activities

Benefits

• All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.
• Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance.
• Washington Applicants Only: Employees will accrue paid sick leave, 0.04359 PTO balance for every hour worked and be eligible to receive a minimum of 7 holidays annually.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees