Director of Trade Sales

Symbiotic Services • Dallas, TX

8d

About The Position

Symbiotic Services is seeking a Director of Trade Sales on behalf of a confidential client. This leadership role is responsible for owning and growing the trade segment as a strategic business unit. The Director will drive sales performance through disciplined execution, strong leadership, and consistent accountability across the sales team.

This position combines hands-on field leadership with strategic planning to expand market share, strengthen client relationships, and deliver sustainable revenue growth.

Requirements

• Deep understanding of the to-the-trade furniture market, luxury design trends, and the needs of the professional design community.
• Strong relationship-building and networking capabilities.
• Excellent presentation skills, including both development of materials and delivery to stakeholders.
• Proven leadership experience managing sales teams and collaborating cross-functionally with marketing and product development.
• Strategic and creative thinker capable of translating ideas into actionable business initiatives.
• Bachelor’s degree in Business, Marketing, Interior Design, or a related field, or equivalent professional experience.
• 7–10 years of experience in trade sales, luxury furniture, or high-end interior design.
• Demonstrated success working with designers, architects, and trade professionals.
• Willingness and ability to travel for trade shows, industry events, showroom visits, and client meetings as required.

Responsibilities

• Develop and execute comprehensive sales strategies to increase revenue and expand the trade customer base.
• Establish structured performance management for sales representatives and showrooms with clearly defined KPIs.
• Drive accountability through regular coaching, goal setting, and performance monitoring.
• Implement processes for tracking and reporting key metrics including revenue growth, new client acquisition, pipeline conversion, and sales activity levels.
• Evaluate and optimize sales territories based on market potential, historical performance, competitive landscape, and growth opportunities.
• Conduct territory productivity analysis to identify expansion opportunities, including new showrooms or sales representation.
• Monitor emerging market trends through field engagement, customer feedback, and competitive intelligence.
• Translate insights into actionable strategies that support revenue growth and market expansion.
• Support trade showrooms and sales representatives through regular visits, relationship development, and opportunity management.
• Serve as the escalation point for complex or high-impact customer needs.
• Build and strengthen partnerships with leading designers, architects, and industry organizations.
• Represent the organization at industry events, trade shows, networking functions, and market events.
• Lead, coach, and develop a high-performing sales team focused on results, accountability, and exceptional client service.
• Recruit, onboard, and mentor top sales talent to support ongoing growth initiatives.
• Address performance challenges through coaching, feedback, and structured development plans.
• Foster a performance-driven team culture that encourages collaboration and excellence.
• Partner with retail sales leadership to ensure alignment and best practices across the organization.
• Collaborate closely with marketing, operations, customer service, and product teams to support seamless execution and customer experience.
• Provide insights that help inform product strategy, marketing initiatives, and operational improvements.

What This Job Offers

• Job Type: Full-time
• Career Level: Director