Director, Solution Engineering

Salesforce•Chicago, IL

About The Position

About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. We are hiring a Director of Solution Engineering for Financial Services to lead one of the most senior and strategically important SE teams within Salesforce’s Data Foundation organization. This team supports Strategic and Enterprise Financial Services institutions across banking, insurance, capital markets, and fintech — organizations operating at the intersection of data, integration, AI, regulation, and digital transformation. The Solution Engineers reporting to this leader represent some of the most experienced technical professionals in the organization. Many are Principal-level or industry-recognized experts who have spent years building credibility with customers and the field. This role therefore requires a different type of leader. You will not succeed here by directing activity.You will succeed by earning followership, sharpening elite talent, and raising the professional bar of the Solution Engineering discipline. Your responsibility is to: Elevate the capabilities of already highly successful professionals Ensure our teams consistently demonstrate executive presence and architectural authority Align technical strategy with Sales leadership, industry trends, and emerging AI-driven architectures Position Salesforce’s Data Foundation (MuleSoft + Informatica + Data360 + AI) as a strategic layer of enterprise transformation This role sits at the center of how Salesforce engages Financial Services customers around trusted data, enterprise architecture, and AI-enabled business models.

Requirements

10+ years in Solution Engineering, Technical Pre-Sales, or Enterprise Architecture
Experience leading and mentoring senior technical professionals
Demonstrated ability to influence individuals without relying on authority
Deep understanding of banking, insurance, capital markets, fintech, or payments
Familiarity with regulatory, operational, and technology pressures facing the industry
Strong understanding of:
Enterprise integration patterns
API and event architectures
Data platforms and governance
AI-enabled business architectures
Comfort engaging senior leaders including:
CIO
CTO
CDO
Enterprise Architects
Line-of-business executives
Clarity
Accountability
Professional standards
Continuous improvement

Responsibilities

Lead and Develop an Elite SE Organization
Lead a team of senior and principal Solution Engineers supporting the largest Financial Services customers.
Earn credibility with highly experienced technical professionals
Coach senior SEs to elevate their craft in strategy, storytelling, architecture, and influence
Identify skill gaps early and drive continuous development
Build the next generation of Principal SEs, Distinguished SEs, Strategic Client Architects, and Leaders
Lean-in with our Sales team - AEs, RVPs, and AVP
Raise the Professional Bar of Solution Engineering
You will define what excellence looks like for Strategic/Enterprise Solution Engineers.
Executive communication
Discovery and problem framing
Business outcome alignment
Architectural storytelling
Demonstration craftsmanship
Strategic deal orchestration
Drive the Data Foundation Strategy for Financial Services
MuleSoft integration architecture
Informatica data management and governance
Data360 and analytics
AI and Agent-driven automation
Partner with Sales Leadership to Win Strategic Deals
Inspecting pipeline quality and opportunity execution
Providing technical deal strategy for must-win opportunities
Anticipating risk early (technical, organizational, political)
Ensuring SE engagement drives confidence, differentiation, and technical wins
Establish Technical Thought Leadership
Industry architectures for AI-ready data platforms
Integration and data governance patterns
Financial Services-specific transformation strategies
Reusable demos, POVs, and solution frameworks
New approaches to solutions that require new capabilities

Benefits

Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

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