Director, Technology People Business Partner

Visa•Austin, TX

21h•Hybrid

About The Position

Visa is seeking a Director HR Business Partner in our Technology organization. She/he will operate as a trusted advisor and business partner to their aligned functional executives and to other members of the senior management team on people and organizational issues. This strategic HR leader will have a talent-oriented and commercially-focused mindset leading, advising and counseling on all people related matters – which include but are not limited to global organizational assessment and design, talent management, succession planning, performance management, coaching, talent acquisition, employee experience, change management and organizational design, metrics and insights. This leader will thrive in a fast-paced environment that is continuously evolving and changing, with a bias for setting strategy along with strong implementation to drive meaningful results. She/he will have a client centric mindset and help translate client experience and commercial strategy to human resources capabilities. This leader will be a member and key partner to the leadership team and the client groups. This individual will also be a key member of the Technology People team and work closely with their internal counterparts for successful planning and delivery of People programs and services to the business. The successful candidate will be comfortable navigating challenging forces in the dynamic payments space, employing the necessary People processes that enable the organization to innovate and grow. Leading with a global and inclusive mindset will be a critical focus of this position.

Requirements

10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Nice To Haves

12 or more years of HRBP, HR Generalist or Talent experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
Industry experience is open with a preference for a global technology company. Multi-company experience known for HR excellence is strongly preferred.
Experience leading and driving Inclusion and Diversity initiatives • Experience in a growing global business and positive reputation for working effectively across levels of an organization
Proven experience with organizational design, reshaping organizations, senior talent evaluation and coaching • Ability to balance employer and employee advocacy
Sets expectations so that internal clients understand what will be delivered and when, and the process to achieve the target outcomes
Highly creative and innovative and future thinker on HR trends and approaches • Ability to deal with a high degree of ambiguity and complexity • Strong coaching ability
Collaborative and strong partnering orientation and focus on problem solving to achieve a win, win • Hold high standards of client service and works closely to establish credibility with clients Critical Competencies for Success
Relationship Building/Influencing, Demonstrate effective and appropriate influencing skills with senior management/partners, combining high-level human capital knowledge with deep organizational understanding. Build strong relationships with solid trust and mutual respect as the foundation. Leverage strong judgement skills to make decisions. Instinctively know when and how to introduce change, in such a way that it is broadly accepted and institutionalized.
Intellectual Curiosity, Ability to drive data-driven decision making, combine analytical reasoning, creativity and judgement. Quickly study, able to handle complex matters, with multiple initiatives going on simultaneously. Able to deal effectively with strategic issues, as well as tactical operational details.
Values and Leadership, Demonstrates alignment to Visa's Values (Integrity, Clients, People, Collaboration, Innovation and Excellence) and has the capability to lead and motivate a team. Demonstrates commitment to growing and developing internal talent.
Result Oriented, Resourceful, with strong service orientation and positive can-do attitude. Fully committed to the job and to deliver outstanding work. Never satisfied with status-quo, continually striving for excellence. Enjoys working hands-on.
Change Agent, Comfortable designing for the future, while managing day-to-day matters. Able to anticipate risks and propose practical plans to mitigate them.
Low Ego, Puts needs of the business ahead of him/herself. Operates in a transparent fashion without a personal agenda. Possesses a well-developed sense of humor and listens first.
Influencing Skills, Able to challenge the status-quo sensitively and constructively. Intellectually agile, self-confident and highly articulate at all levels in the organization.
Execution and Operational Effectiveness, Outcome orientated and able to act decisively and deliver.

Responsibilities

Primary People business partner and People team point of contact for the leadership of the client group.
Build relationships with business leaders and be a catalyst in delivering solutions that support the specific needs of the client, their teams and overall business objectives.
Provide proactive and strategic guidance and support for organizational planning and development initiatives that align the human resources agenda in support of key business strategies and initiatives.
Proactively partner on compensation strategies, retention and mobility initiatives.
Coach and problem-solve with leaders to drive optimal results from their teams.
Be a voice of the business to shape HR policies, practices, service/partner orientation and future strategic planning.
Design and lead the implementation of solutions to enhance and grow the business, including organizational design, talent management and development, employee engagement initiatives, I&D, ensuring effective and efficient delivery of HR services and functions.
Constantly measure effectiveness of HR initiatives and programs to ensure they are delivering desired outcomes, monitor and analyze trends in attrition and other key employment metrics and make recommendations accordingly.
Partner with Learning & Development and talent to further enhance pipeline management, learning opportunities and High potential development.
Partner with other HR functions/Centers of Excellence to ensure delivery against strategic business imperatives and deliver superior solutions that meet business needs.
Ensure organizational success in complex business situations such as merger, acquisitions, workforce buildouts, and reorganizations.
Establish strong relationships with business leaders and actively participate in leadership meetings positioning the human capital agenda.
Manage and resolve employee issues via partnership with the Employee Relations function, through effective and objective investigation processes, ensuring adherence to appropriate employment laws and company policies.
Participate in global HR initiatives that may require taking the lead on HR initiatives globally and/or within the client organization.