E-Commerce Specialist Fresno CA

The Salvation Army Southern California•Fresno, CA

5d•$18

About The Position

Become part of the dedicated Ecommerce Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to “Do The Most Good” at our FRESNO ARC LOCATION which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping experience, enhance customer service, problem-solving and teamwork skills, while contributing to the success of our Program and its participants. The Ecommerce Specialist will be responsible for hands-on-listing to expand our online merchandise, as well as optimizing content for increased visibility and sales.

Requirements

High School Diploma or equivalent.
Excellent verbal and written communication skills of the English language.
Excellent computer and technology skills, with a focus on Windows Operating Systems (10 or higher) and all Microsoft Office Programs (Word, Excel, etc.).
Strong analytical skills and proficiency in using analytic tools.
Familiarity with SEO best practices.
Ability to work collaboratively in a team environment.
Ability to work independently with minimal supervision.
Ability to work under pressure and multitask.
Ability to type at least 40 words per minute.
Experience in identifying high-quality and designer brand merchandise.
Must have 2-4 years of customer service and/or retail experience.

Nice To Haves

Knowledge of online selling platforms and proficiency in Photoshop is preferred.

Responsibilities

Create and optimize product listings on our ecommerce platform.
Utilize best practices for title, description, images, and other relevant content to enhance visibility and conversion rates.
Strategically identify opportunities to increase the quantity of merchandise available online.
Regularly analyze sales data and customer feedback to identify areas for improvement and growth.
Use data-driven insights to optimize product listings and recommend new product additions.
Select high-value merchandise located at the Center/Store for sale on the online platform.
Photograph and present merchandise in a visually appealing and informative manner.
Continuously assess and improve the online shopping experience to enhance customer satisfaction.
Meet daily posting quotas and weekly and monthly sales targets determined by the Supervisor.
Demonstrate efficiency, accuracy, and high productivity through effective workload management.
Display an eagerness to acquire new skills and grow within the organization.
Actively partner with the District Sales Manager, Operations Manager, and team members in the day-to-day operation of the ecommerce business.