Energy Engineer 3 - Key Accounts

Memphis Light, Gas and Water•Memphis, TN

14d

About The Position

Provide technical and engineering assistance Memphis Light Gas and Water essential commercial customers. The Energy Engineer 3 Key Accounts builds and maintains partnerships with commercial and industrial customers, identifies growth opportunities and solves technical challenges as a member of the Key Accounts team within Economic & Business Development. Deliver programs to benefit customers and drive success in the Nation’s largest three service public utility. ESSENTILAL DUTIES: Apply senior level engineering principles and customer engagement skills to technical assistance for commercial and industrial projects. Serve as a liaison to a portfolio of approximately 50 customer accounts. Facilitate, draft and execute agreements for electric, gas and water service. Design, evaluate and implement special projects which involves demand-side management, rates, industrial processes, operations research and TVA services. Oversee contingency and crisis plans that have an impact on customers. Drive utility and business resiliency efforts by assisting customers with utility management and conservation. Coordinate customer engineering and construction projects as an MLGW liaison between builders, architects, and other partners. Analyze, evaluate and make recommendations on expansion plans, construction documents, mechanical equipment upgrades, component changes, and insulation systems. Perform utility rate studies and staying abreast of equipment advancements, regulatory changes, FERC rulings, and other industry knowledge. Make presentations to management, the Board and customers ad needed. Perform other duties as assigned.

Requirements

Must have a valid driver's license from state of residence.
Bachelor’s degree in electrical, mechanical, industrial or civil engineering.
Must have six (6) years of progressively responsible experience in engineering for industry or utilities and background in some combination of the following experience which includes: application of physics, thermodynamics, electricity, operations research or process technology.
Exposure to finance, marketing, economics or sales.
Background in customer service industry.
Must successfully complete NIMS Training within 1 year of entering job.
Requires sedentary work involving standing or walking for brief periods, exerting up to 10 pounds or more of force on a regular basis.
Customer-focus, time-management, peer-relationships and collaboration, problem-solving with: Ability to oversee complex and ever-changing projects and processes.
Ability to identify, understand and explain financial and development assistance, quickly learn terminology and principles of public electricity, gas and water utilities.
Ability to identify issues, think creatively and define new solutions and work independently.

Responsibilities

Apply senior level engineering principles and customer engagement skills to technical assistance for commercial and industrial projects.
Serve as a liaison to a portfolio of approximately 50 customer accounts.
Facilitate, draft and execute agreements for electric, gas and water service.
Design, evaluate and implement special projects which involves demand-side management, rates, industrial processes, operations research and TVA services.
Oversee contingency and crisis plans that have an impact on customers.
Drive utility and business resiliency efforts by assisting customers with utility management and conservation.
Coordinate customer engineering and construction projects as an MLGW liaison between builders, architects, and other partners.
Analyze, evaluate and make recommendations on expansion plans, construction documents, mechanical equipment upgrades, component changes, and insulation systems.
Perform utility rate studies and staying abreast of equipment advancements, regulatory changes, FERC rulings, and other industry knowledge.
Make presentations to management, the Board and customers ad needed.
Perform other duties as assigned.