Engineering Manager, Intelligence Tooling and Enablement

Outreach • Seattle, WA

1d • $185,000 - $240,000

About The Position

In this pivotal role, you will not just be a builder of tools, but a technical leader who deeply understands the capabilities and trajectory of the application of AI across the developer experience
You will have a real impact on the engineering platform, helping evolve our technology stack and build reusable components that help the other backend teams
If you have experience leading efforts to build intelligent AI solutions in a distributed, web-based system, and are a paragon of promoting quality practices and engaging customer experiences, we’d love to talk to you about the opportunities we have!

Requirements

• 3+ years of managing software engineering teams
• 10+ years of software development experience on backend, large scale distributed systems
• Hands-on experience with AI coding assistants, AI-based testing tools, and automation frameworks used in modern software engineering.
• Familiarity with modern AI technologies such as LLMs, prompt engineering, RAG architectures, model evaluation, and AI-assisted development tools.
• Strong knowledge of development workflows including planning, coding, testing, CI/CD, and deployment.
• Experience with modern cloud environments and AI infrastructure (AWS, Azure, or GCP).
• Understanding of how to connect AI systems with enterprise data sources (documentation systems, code repositories, ticketing systems).
• Ability to identify opportunities where AI can accelerate development processes.
• Knowledge of responsible AI usage, data privacy, and model governance in enterprise environments.
• Ability to lead cross-functional initiatives involving engineering, product, and operations teams.
• Defining and executing a roadmap for integrating AI across the development lifecycle.
• Translating complex AI capabilities into practical benefits for leadership and engineering teams.
• Strong problem solving, design, coding and debugging skills
• Experience as a manager or Lead Engineer/ Technical Lead on a team that delivers automation frameworks
• Demonstrated success owning and delivering on ambiguous problem statements from start to finish
• Strong growth mindset and earned trust with team and cross functional partners
• You understand which details are important and have the ability to prioritize incremental delivery

Responsibilities

• Help define and shape the vision, strategy and roadmap for the team
• Manage, coach, and mentor a team of highly skilled engineers into a high performing and self-organizing team
• Build a team culture of customer obsession, growth, trust and got-your-back spirit. Guide the team to use best quality practices while building amazing experiences, using your natural instinct to put the customer first
• Drive excellence by reviewing others’ work through code reviews and technical design reviews to provide meaningful feedback around code quality, performance, maintainability
• Engage with partner teams to help determine the priority of items on the team’s roadmap

Benefits

• Flexible time off
• 401k to help you save for the future
• Generous medical, dental, and vision coverage for full-time employees and their dependents
• A parental leave program that includes options for a paid night nurse, and a gradual return to work
• Infertility/ assisted reproductive services benefit
• Employee referral bonuses to encourage the addition of great new people to the team
• Snacks and beverages in the Office, along with fun events to celebrate
• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed