Information Technology - Epic Analyst - Full Time

Murfreesboro Medical Clinic • Murfreesboro, TN

1d

About The Position

The EPIC Analyst serves as the primary support contact for assigned Epic application(s) during implementation and ongoing operations. This role coordinates application-level decisions, workflow design, system build, testing, optimization, and issue resolution. The Application Analyst works closely with project leadership, Epic representatives, operational stakeholders, and cross-functional application teams to ensure the system supports organizational workflows, business needs, and project timelines within an integrated Epic environment.

Requirements

• Bachelor’s Degree in Healthcare Administration, Information Systems, Business, Clinical Discipline, or related field preferred; or equivalent work experience.
• Epic certification in assigned application(s) required within designated timeframe after hire.
• 2–4 years of experience in healthcare operations, clinical workflow, IT systems, or project coordination preferred.
• Strong understanding of healthcare workflows and operational processes.
• Ability to learn complex software systems and complete certification requirements.
• Excellent critical thinking and problem-solving skills.
• Strong interpersonal and communication skills with ability to collaborate across departments
• Demonstrated organizational skills and ability to manage multiple priorities and deadlines.
• High level of dependability, accountability, and initiative.
• Ability to adapt to changing project needs and timelines.
• Proficiency in Microsoft Office Suite and general technical aptitude.

Nice To Haves

• Experience supporting electronic health record systems or healthcare technology initiatives preferred.
• Familiarity with clinical, operational, or population health workflows within healthcare organizations preferred.

Responsibilities

• Serve as the primary support contact for assigned Epic application end users.
• Coordinate and resolve application-specific and cross-application issues during implementation and post go-live.
• Guide workflow design, system configuration, build, testing, validation, and optimization activities.
• Analyze technical and operational issues related to Epic software and develop effective solutions.
• Act as liaison between operational stakeholders and Epic implementation staff to ensure alignment between system design and business needs.
• Maintain regular communication with Epic representatives and participate in required project meetings and governance structures.
• Support change management efforts including system updates, enhancements, and user adoption activities.
• Participate in Epic training, certification requirements, and ongoing system education.
• Provide regular project status updates to leadership, including deliverables, milestones, risks, and budget considerations.
• Perform other duties as assigned to support the overall success of the department and organization.

Benefits

• medical, dental, and vision insurance
• life and disability coverage
• FSA & HSA options
• a 401(k) with company match
• gym membership reimbursement
• wellness programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level