ESM ITAM Expert
About The Position
Summary In the day to day, you are likely to be involved in leading team to deliver software license reviews for software vendors and addressing end user customer needs including SAM tool implementation or configuration, maturity analysis and road maps, preparation for ELA renewals, optimization of both perpetual license and SaaS spend, providing audit support and delivering ELP managed services. This position is integral to the success of the SAM Program as it will direct and report on the overall service health, on-going initiatives, and guide the day-to-day operations of the team. The ideal individual for this position has natural leadership skills, a proven track record across a multitude of Publishers, understands the complexities of licensing in a global environment and can effectively and collaboratively work across numerous internal departments and external partners.
Requirements
- natural leadership skills
- proven track record across a multitude of Publishers
- understands the complexities of licensing in a global environment
- can effectively and collaboratively work across numerous internal departments and external partners
Responsibilities
- Provide strategic leadership of the SAM service
- Establish SAM process measures and targets for the department
- Ensure SAM department and resources are aligned with technology organization's strategic vision
- Establish and communicate the process mission, goals, and objectives to all stakeholders
- Documenting and maintaining required SAM processes, policies, and procedures
- Produce and deliver powerful and expressive PowerPoint presentations, often to explain highly complex software licensing models, metrics, and implications to a myriad of stakeholders, often with conflicting priorities and agendas, in a clear and simplistic manner
- Resolving cross-functional disconnects and issues that arise
- Monitoring, measuring, and reporting on the effectiveness of the SAM process to senior management and key stakeholders
- Identify continuous process redesign, improvement opportunities and projects
- Internally align with key stakeholders to develop relationships for proactive software management
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
