ESM ITAM Expert

HEXAWARE

5h

About The Position

In the day to day, you are likely to be involved in leading team to deliver software license reviews for software vendors and addressing end user customer needs including SAM tool implementation or configuration, maturity analysis and road maps, preparation for ELA renewals, optimization of both perpetual license and SaaS spend, providing audit support and delivering ELP managed services. This position is integral to the success of the SAM Program as it will direct and report on the overall service health, on-going initiatives, and guide the day-to-day operations of the team. The ideal individual for this position has natural leadership skills, a proven track record across a multitude of Publishers, understands the complexities of licensing in a global environment and can effectively and collaboratively work across numerous internal departments and external partners. Key Focus and Objectives for Role: Ø Provide strategic leadership of the SAM service Ø Establish SAM process measures and targets for the department Ø Ensure SAM department and resources are aligned with technology organization's strategic vision Ø Establish and communicate the process mission, goals, and objectives to all stakeholders Ø Documenting and maintaining required SAM processes, policies, and procedures Ø Produce and deliver powerful and expressive PowerPoint presentations, often to explain highly complex software licensing models, metrics, and implications to a myriad of stakeholders, often with conflicting priorities and agendas, in a clear and simplistic manner Ø Resolving cross-functional disconnects and issues that arise Ø Monitoring, measuring, and reporting on the effectiveness of the SAM process to senior management and key stakeholders Ø Identify continuous process redesign, improvement opportunities and projects Ø Internally align with key stakeholders to develop relationships for proactive software management

Requirements

• Natural leadership skills
• Proven track record across a multitude of Publishers
• Understands the complexities of licensing in a global environment
• Can effectively and collaboratively work across numerous internal departments and external partners

Responsibilities

• Lead team to deliver software license reviews for software vendors
• Address end user customer needs including SAM tool implementation or configuration
• Conduct maturity analysis and road maps
• Prepare for ELA renewals
• Optimize both perpetual license and SaaS spend
• Provide audit support
• Deliver ELP managed services
• Direct and report on the overall service health
• Direct and report on on-going initiatives
• Guide the day-to-day operations of the team
• Provide strategic leadership of the SAM service
• Establish SAM process measures and targets for the department
• Ensure SAM department and resources are aligned with technology organization's strategic vision
• Establish and communicate the process mission, goals, and objectives to all stakeholders
• Documenting and maintaining required SAM processes, policies, and procedures
• Produce and deliver powerful and expressive PowerPoint presentations
• Explain highly complex software licensing models, metrics, and implications to a myriad of stakeholders
• Resolve cross-functional disconnects and issues that arise
• Monitor, measure, and report on the effectiveness of the SAM process to senior management and key stakeholders
• Identify continuous process redesign, improvement opportunities and projects
• Internally align with key stakeholders to develop relationships for proactive software management

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed