Event Customer Service Representative - Entry Level

RVA • Chesapeake, VA

3d

About The Position

We are seeking a friendly and motivated Entry-Level Event Customer Service Representative to join our team. This role is perfect for individuals interested in customer service, event support, and community engagement who want to gain hands-on experience working at live events, promotions, and public-facing campaigns.
As an Event Customer Service Rep, you will interact directly with attendees, provide assistance, and help ensure a positive event experience. No prior experience is required—paid training is provided.

Requirements

• Strong customer service and communication skills
• Positive, outgoing, and professional attitude
• Ability to work in a fast-paced, public-facing environment
• Comfortable interacting with diverse groups of people
• Reliable, punctual, and team-oriented
• Must be 18+ and authorized to work in the U.S.
• No prior event or customer service experience required

Responsibilities

• Greet and assist event attendees, guests, and participants
• Answer questions and provide information about events, services, or promotions
• Support event operations including check-in, setup, and breakdown
• Maintain a friendly, professional, and customer-focused presence at events
• Help resolve basic customer questions or concerns during events
• Work with team members to ensure smooth and successful event experiences
• Collect feedback and share insights with the team after events

Benefits

• Paid training and on-the-job support
• Entry-level opportunity with growth and advancement potential
• Flexible scheduling depending on event needs
• Supportive, energetic, and team-oriented work environment
• Hands-on experience in events, customer service, and brand engagement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed