Event Customer Service Representative - Entry Level

RVA•Chesapeake, VA

About The Position

We are seeking a friendly and motivated Entry-Level Event Customer Service Representative to join our team. This role is perfect for individuals interested in customer service, event support, and community engagement who want to gain hands-on experience working at live events, promotions, and public-facing campaigns. As an Event Customer Service Rep, you will interact directly with attendees, provide assistance, and help ensure a positive event experience. No prior experience is required— paid training is provided . Key Responsibilities Greet and assist event attendees, guests, and participants Answer questions and provide information about events, services, or promotions Support event operations including check-in, setup, and breakdown Maintain a friendly, professional, and customer-focused presence at events Help resolve basic customer questions or concerns during events Work with team members to ensure smooth and successful event experiences Collect feedback and share insights with the team after events Qualifications Strong customer service and communication skills Positive, outgoing, and professional attitude Ability to work in a fast-paced, public-facing environment Comfortable interacting with diverse groups of people Reliable, punctual, and team-oriented Must be 18+ and authorized to work in the U.S. No prior event or customer service experience required What We Offer Paid training and on-the-job support Entry-level opportunity with growth and advancement potential Flexible scheduling depending on event needs Supportive, energetic, and team-oriented work environment Hands-on experience in events, customer service, and brand engagement This Entry-Level Event Customer Service Representative position is ideal for individuals looking to build experience in customer service, events, hospitality, or marketing support while working in a fun, interactive setting.