Exp CX Prog Mgt Professional

Honeywell
2dHybrid

About The Position

As a Customer Experience Program Management Professional here at Honeywell, you will have the opportunity to shape the organization's customer experience strategy and drive impactful initiatives. Your expertise in customer experience program management and advanced data analytics will be crucial in enhancing customer satisfaction and loyalty. You will report directly to our Director of Customer Experience and you’ll work out of our Puerto Rico location on a Hybrid work schedule. In this role, you will impact the company's ability to deliver exceptional customer experiences, driving customer loyalty and business growth through strategic program management and collaboration across functions. Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

Responsibilities

  • Lead and drive the customer experience program management strategy and initiatives.
  • Develop and implement innovative and customer-centric programs to enhance customer satisfaction and loyalty.
  • Collaborate with cross-functional teams to define and execute customer-focused initiatives.
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