Finance Admin Partner
About The Position
Group 1 Automotive, a Fortune 250 leader in automotive retail, is seeking a Finance Administrative Partner to support our sales and virtual finance operations. Built by Cape Codders and backed by the fifth largest automotive dealership group with 240+ dealerships across the United States and United Kingdom, we offer the strength of a global organization with a local, customer-focused approach. In this role, you’ll work directly with customers, sales teams, and our Virtual F&I team to ensure deals are processed accurately and efficiently while delivering a great customer experience.
Requirements
- Customer-facing sales experience in challenging environments required; automotive dealership experience, (sales, service, F&I, or BDC) is a plus
- Strong customer service and communication skills
- High attention to detail and ability to multitask in a fast-paced environment
- Positive attitude and team-oriented mindset
- Comfortable with technology (dealership systems experience is a plus)
- Experience with contracts/compliance or documentation-heavy roles is a plus
- Flexible schedule, including evenings/weekends
Responsibilities
- Proactively assess, clarify, and validate customer needs and expectations on an ongoing basis to ensure the highest satisfaction.
- Coordinate the involvement and escalation of internal resources, including support, service, and management resources, in order to meet customers expectations.
- Communicating customer concerns, challenges and the interaction of different processes within their organization.
- Proactively lead document planning process that develops performance objectives, KPI's, financial targets, and critical milestones for the duration of each customer contract.
- Act as a dedicated advocate for the customer, ensuring a seamless, positive experience throughout the entire transaction process.
- Effectively prioritize tasks to maximize productivity and ensure efficient use of both your time and your team’s resources.
- Enthusiastically represent Orleans Toyota technology and solutions.
Benefits
- $60,000 – $65,000/year compensation (based on experience)
- Medical, Dental & Vision Insurance
- 401(k) with company match + Employee Stock Purchase Plan
- Paid Time Off (vacation & sick days)
- Employee Vehicle Purchase Program
- Career growth opportunities within a Fortune 250 company
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
