Financial Crimes - Financial Crimes Data Analyst

Metro Credit Union•Chelsea, MA

23h•$83,000 - $112,000•Hybrid

About The Position

Metro Credit Union is seeking a Financial Crimes Data Analyst to join our growing Financial Crimes team in a newly created, high‑impact role. This position sits at the intersection of data, technology, and financial crime prevention, supporting both BSA/AML and fraud functions by driving advanced analytics, reporting, and platform optimization. In this role, you will be a trusted partner to investigators, compliance leaders, and cross‑functional teams, transforming complex data into meaningful insights that strengthen detection, improve operational efficiency, and ensure regulatory excellence. You’ll play a critical role in maintaining data integrity, enhancing system performance, and supporting risk‑based decision making across the organization. Beyond the technical scope, this is an opportunity to join a fun, collaborative, and dynamic team that has a direct and visible impact on the business. At Metro Credit Union, our work is rooted in service to our members and to the communities we support. If you’re passionate about financial crime prevention, enjoy building and optimizing analytics solutions, and want your work to truly matter, this role offers the chance to influence, and make a difference every day.

Requirements

Bachelor’s degree in data analytics, finance, or a related field, or an equivalent combination of education and work experience, strongly preferred.
3–5 years of experience in financial crimes, AML, or fraud analytics, strongly preferred.
Demonstrated expertise with AML and fraud detection platforms (e.g., Verafin, Actimize, or similar).
Advanced proficiency in data analytics tools and dashboard/report development.
Strong understanding of FinCEN reporting obligations and BSA/AML regulatory requirements, including AML, BSA, USA PATRIOT Act, OFAC, and FACT Act.
Excellent verbal and written communication skills, including report writing and presentations.
Strong analytical, organizational, and problem‑solving abilities.
Ability to research, analyze, and clearly present investigative findings.
Proven ability to collaborate effectively across departments and with all levels of the organization.
Keen attention to detail and ability to perform effectively in a fast‑paced environment.

Nice To Haves

Experience using artificial intelligence and automation technologies within compliance workflows.
CAMS, CFE, or similar financial crimes or fraud‑related certifications.

Responsibilities

Configure, test, and optimize fraud and Anti‑Money Laundering (AML) platforms to enhance detection capabilities, streamline alerting, and improve reporting workflows.
Lead the development of dashboards and comprehensive reports providing visibility into fraud losses, Suspicious Activity Report (SAR) and Currency Transaction Report (CTR) volumes, case aging, and key operational trends.
Regularly evaluate system performance and recommend targeted enhancements to improve detection accuracy and reduce latency.
Maintain robust audit trails and ensure the completeness, accuracy, and timeliness of all regulatory reporting.
Support periodic risk assessments and contribute to system tuning efforts to align technology and reporting practices with evolving regulatory standards.
Draft, maintain, and update Standard Operating Procedures (SOPs governing fraud detection, AML workflows, and system usage.
Collaborate with internal and external stakeholders to ensure SOPs reflect current operational practices and regulatory expectations, supporting consistency and compliance across the organization.
Assist with Financial Crimes phone queue coverage to maintain service levels.
Interview members to obtain relevant facts and support fraud identification efforts.
Educate and coach members on identity theft prevention and response.
Ensure system outputs align with investigative and operational needs.
Contribute to strategic planning and continuous process improvement initiatives.
Promote cross‑functional collaboration and drive enhancements that benefit the Financial Crimes department.
Act as coordinator during active fraud incidents, participating in incident response meetings and organizing or relaying action items as needed.
Perform additional duties as assigned by management.

Benefits

Health, Dental, and Vision coverage for employees working a minimum of 20 hours per week; Metro provides assistance toward premiums and copays and offers 100% coverage on prescription copays.
All staff eligible for an annual bonus and an annual (vesting) retention bonus.
Three weeks of paid vacation per year and 11 paid holidays.
401(k) with matching plan and Safe Harbor Plan; Metro contributes 3% regardless of employee contribution.
Wellness incentives, Employee Assistance Program, Flexible Spending Account, Prescription Drug Program, and a range of voluntary benefits (LTD, STD, AD&D).
Access to no-interest loans and $150 per quarter reimbursement for wellness and lifestyle expenses.
Discounts on pet insurance.
Strong growth opportunities with individualized development plans.
Position-related or job-related tuition assistance (one-year eligibility).
Superb in-house training programs.
A growing, dynamic environment with a strong culture and exceptional team members.