Front of House Manager

Troon•Reno, NV

23h

About The Position

The Front of House Manager at Hidden Valley Country Club is responsible for the execution of all catering events and member-facing events, while providing day-to-day leadership for Front-of-House (FOH) service operations. This role is a hands-on operational leader focused on execution, staffing, service standards, and consistency across events and daily bar operations. This position includes sales, pricing, and contract negotiation responsibilities.

Requirements

Event execution and FOH leadership experience in hospitality, club, or resort environments
Strong organizational, scheduling, and communication skills
Proven ability to lead from the floor and manage multiple priorities
Service-oriented mindset with cost awareness
Comfortable working nights, weekends, and event-driven schedules

Responsibilities

Catering & Event Execution Execute all currently contracted outside catering events to completion
Serve as the primary operational point of contact for booked events post-contract
Ensure event timelines, staffing plans, and service standards are met
Coordinate with culinary, bar, golf, and facilities teams for seamless execution
Oversee event-day setup, service flow, and breakdown
Member Event Leadership Plan and execute member-facing events , including: Golf tournaments Bingo and social programming Member-targeted activations and Club events
Collaborate with Club leadership to ensure events align with: Club culture and brand Budget parameters Operational capacity
Lead on-site execution and post-event follow-up
Front-of-House Operations Create and manage the FOH bar and event service schedule
Ensure appropriate staffing levels based on volume and service standards
Lead FOH associates during events and peak service periods
Reinforce professionalism, hospitality standards, and accountability
Inventory & Cost Awareness Manage FOH beverage and service inventory
Monitor usage, waste, and ordering cadence
Support cost control efforts through organization and discipline
Team Leadership & Training Provide daily leadership to FOH service staff
Train, coach, and reinforce service expectations
Communicate performance feedback and staffing needs to management