Head of Marketing Operations & Production

Postman•San Francisco, CA

19h•$150,000 - $210,000•Onsite

About The Position

Postman is entering its next phase of growth, with a marketing organization that spans developer audiences, product-led growth, and enterprise go-to-market motions. To support this scale, we are building a modern marketing infrastructure that combines: world-class marketing operations a scalable martech ecosystem lifecycle automation and customer data infrastructure high-impact creative production The Head of Marketing Operations & Production will lead the team responsible for powering this system, and reports directly to the Head of GTM Operations. This role will partner closely with Marketing leadership, Sales and Customer Success Operations, GTM Systems, and Postman’s GTM Strategy and Business Intelligence teams to ensure marketing programs translate into measurable revenue impact.

Requirements

12+ years of experience in marketing operations, marketing infrastructure, or martech leadership
Experience building marketing systems for high-growth B2B SaaS companies
Deep familiarity with modern B2B marketing technology ecosystems
Experience supporting hybrid PLG and enterprise GTM models
A track record of building high-performing operational teams
Strong cross-functional leadership and the ability to influence senior stakeholders

Responsibilities

Define and own Postman’s marketing technology ecosystem.
Develop and implement the roadmap for Postman’s martech stack, including automation platforms, enrichment tools, campaign systems, and lifecycle infrastructure
Ensure reliable and scalable integration between marketing systems, CRM platforms, and the broader GTM technology ecosystem
Evaluate and optimize the current stack, making decisions on consolidation, new investments, and vendor partnerships
Partner closely with the GTM Systems team, which owns core GTM architecture and infrastructure
Build the operational platform that allows marketing teams to execute at scale.
Enable global campaign launches across developer marketing, product marketing, and demand generation
Design scalable campaign workflows, segmentation frameworks, and lifecycle automation
Own lead management, enrichment, and marketing data capture
Ensure marketing teams can focus on strategy while your team powers execution
Create the operational foundation for marketing insight.
Build the systems and data capture frameworks that enable clear visibility into pipeline generation, campaign performance, and lifecycle engagement
Partner closely with Postman’s GTM Strategy, Data, and other Operations teams to ensure marketing data powers strategic insight
Collaborate with Demand Generation and Marketing Analytics teams to ensure web, lifecycle, and campaign data capture supports advanced analysis
Identify opportunities to deploy automation and AI across marketing workflows.
lifecycle engagement infrastructure
lead scoring and segmentation frameworks
personalization and campaign automation
operational improvements that accelerate marketing velocity
Oversee Postman’s Marketing Creative team, responsible for brand execution and creative production.
product marketing
demand generation
developer marketing
global campaigns and events
Ensure the creative organization operates as a high-impact internal production engine, enabling marketing teams to move quickly while maintaining strong brand standards.
This role sits at the center of Postman’s GTM ecosystem.