Healthcare Technician (Document Control Specialist)

RLDatix

2d•Hybrid

About The Position

RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it. Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare…every day. We’re searching for a USA based Healthcare Technician to work as Document Control Specialist to join our oneSOURCE team, so that we can provide support for our oneSOURCE database. The Document Control Specialist will fulfill SDS and other document requests to ensure accuracy and accessibility of information within our database.

Requirements

Previous working experience working as a Healthcare Technician, such as a pharmacy technician, surgical technician, dental technician, lab technician, etc
Proven success consistently maintaining strong attention to detail and accuracy
In-depth knowledge on how to communicate effectively with both internal and external stakeholders
Excellent time management, organization, and problem-solving skills
Ability to work hybrid from one of our local offices or work from home in a private, distraction-free environment
A knack for working both independently and as part of a team

Responsibilities

Build and maintain relationships with manufacturers, distributors, and healthcare facilities to obtain requested documents
Resolve customer inquiries promptly and effectively in order to provide excellent customer service and support
Conduct research in order to validate product information and documentation
Accurately input and verify data into the oneSOURCE database in order to ensure data integrity and consistency
Collaborate with database team members and managers to ensure quality and efficiency