Housing Specialist - Mainstream/HCV

HOM•Phoenix, AZ

About The Position

THERE’S NO PLACE LIKE HOM As a national leader in housing assistance programs, HOM, Inc. is dedicated to building communities where the promise of home is a reality for everyone because we believe individuals, families, and communities are safer, healthier, and stronger when everyone has a home. Whether ending homelessness through housing assistance, guiding new landlords and property owners through the financial benefits of our programs, or advocating among local leaders for increased funding and supportive services, our HOM team engages in meaningful work that advances our mission of ending homelessness in Arizona through housing. Honored as a Top 100 Companies to Work for in Arizona, HOM provides opportunities to make an impact, alongside generous pay, benefits, work/life balance, and PTO, among many other great perks. If you’re passionate about making a difference in our communities, there’s no place like HOM. If you would describe yourself as diligent, thorough, serious, situationally task -or people-oriented, and accurate – we want to talk to you about joining the HOM team as a Housing Specialist . The Mainstream Housing Specialist operates the entirety (up to 194) of the Section 8 Housing Choice Voucher (HCV) Mainstream program. The Mainstream Housing Specialist is responsible for the management of each participant’s entire participation in the housing program, including pulling from the wait list, determining initial eligibility in compliance with the Administrative Plan, to the initial admission and move-in, interim and annual certifications, unit transfers, and program termination. Further the Mainstream Housing Specialist will participate and lead in utilization analysis and reporting requirements of HUD through the PIC and VMS systems. The Mainstream Housing Specialist is a non-exempt position.

Requirements

Proficiency in Microsoft Office 365 applications including Sharepoint, OneDrive, Teams, Planner, Outlook, Word, Excel, etc.
Strong organizational skills with aptitude for project management and multitasking to manage multiple concurrent projects
Certification as Housing Specialist or Occupancy Specialist required or ability to obtain within 1st year of employment
Knowledgeable of AZ Residential Landlord & Tenant Act
Ability to work closely and consistently with homeless and/or disabled population
Demonstrated high level of skill with interpersonal relationships and communication
Strong sense of ownership of work processes and outcomes
Excellent people skills and the proven ability to work well with a wide range of personalities
Ability to think strategically and tactically to accomplish goals
Ability to manage change while working as part of a team
Problem solver with the ability to adapt to unexpected challenges
Team Member will have unrestricted access to sensitive information that may include PII and PHI, which requires adherence to HOM Security and Privacy Policies.
Team Member may use or disclose PII or PHI through the course of their Financial, and Human Resources duties listed above.
All use and disclosure is subject to procedures outlined in Section 1.10 of the HOM Privacy Policies.
Demonstration of performance and attributes contained within the four (4) focus areas of HOM Inc.’s Competency Model shown below; Emotional Intelligence, Expertise, Ethics, and Excellence
Current Arizona Driver’s License
Current Automobile Insurance
Willingness to perform duties as needed or as assigned
Understanding and commitment to “Housing First” principles in ending homelessness
Minimum of (5) five years’ experience in the assisted housing industry, property management, homeless services, project management, or other similar setting
Industry certifications of Section 8 or Public Housing Occupancy or ability to obtain within (1) one year of hire
High School Diploma or GED Equivalent

Nice To Haves

Associates and/or Bachelor’s Degree Preferred

Responsibilities

Maintain, document and update the HCV wait list for the Mainstream program
Monitor and coordinate with CPO on program utilization to keep the programs fully leased up
Perform data entry into HUD VMS system
Select households from wait list in compliance with allocation and Administrative Plan requirements, rules and regulations
Coordinate, schedule, prepare, and conduct program orientations for new participants
Obtain and evaluate written verification of participant income, assets, expenses and eligibility factors in accordance with program guidelines/regulations/practices
Issue and manage vouchers, including extensions and terminations
Assist applicants and participants with dwelling unit search process by using Padmission Process requests for tenancy approval and determine unit gross rent eligibility
Review Rent Reasonableness
Calculate tenant rent and rental assistance payments
Negotiate contract rent and lease terms
Coordinate initial Housing Quality Standards (HQS) Inspections
Preparation of housing assistance payments (HAP) contracts
Conduct interim & annual re-certifications
Coordinate and process unit transfers for program participants
Advocacy for program participants in the community & working closely with program specific supportive services
Process participant program terminations when necessary
Create and maintain participant files with accurate and timely documentation
Perform extensive data entry in Housing Software for program participants, dwelling units, landlords, and other housing program related information
Access participant data and adhere to confidentiality requirements from various computer databases, including the HUD EIV system, the Department of Economic Security AZTECS and GUIDE systems, tenant screening web sites, etc.
Assist with and implement PIC reporting via the software provider to HUD.

Benefits

Offering excellent medical, dental, and vision benefits, HOM also provides employee assistance programs for physical and mental well-being.
Because this is challenging work, HOM is committed to providing monthly chair massages, employee wellness program events and challenges, blood drives, and more.
In addition to competitive pay, save for retirement with employer matching and opportunities for financial planning. Other insurance benefits include life, disability, and accident insurance, and more.
Ensuring a healthy balance between work and life is important. Because individual needs for time away from work are diverse, we offer generous paid time off (PTO), including 13 paid National holidays.
At HOM, we’re not afraid of hard work, or a good time! To keep our team strong and connected, our employee-driven Culture Committee strives to provide engaging opportunities all year round.

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