HR Manager

Le Meridien & Sheraton Charlotte Hotels•Charlotte, NC

1h•Onsite

About The Position

The Human Resources Manager is responsible for the day-to-day Recruiting, Employee Relations, Benefits Management and HRIS functions of the Company. Reporting to the Director of HR, the Human Resources Manager provides guidance and support to leaders and employees of the Company for a wide range of HR related needs. This person will be responsible for keeping current with company, state and federal guidelines regarding employment law, regulatory changes, and trends/best practices and providing advice to management as appropriate. Our team coordinates and facilitates a variety of HR initiatives to support our associates so we can continue to keep growing. Prior Marriott experience preferred.

Requirements

3–5 years of progressive HR experience; hospitality or hotel experience strongly preferred.
Must have a comprehensive knowledge of all hotel departments and functions.
Must have a comprehensive knowledge applicable Federal, state, and local health, safety, and legal regulations.
Must have exceptional mathematical and computer skills.
High school education and relevant training and experience required. Additional education preferred.
Bachelor’s degree in Human Resources, Communications or related field. Professional HR certification desirable.
Ability to timely obtain any required licenses or certificates.
CPR training and first aid training preferred.
Additional language ability preferred.
Ability to navigate HRIS systems.

Nice To Haves

Prior Marriott experience preferred.
Previous Hotel HR experience is highly desired.

Responsibilities

Support and assist with day-to-day employee relations matters, helping address concerns while aligning solutions with operational objectives.
Partner with and support management by assisting with employee relations issues, including questions, complaints, and conflict resolution; provide guidance and prepare documentation as needed.
Provide office management support, including oversight of office supplies, inventory management, office security controls, and general administrative duties.
Support and assist with full-cycle recruiting and onboarding, including job postings, candidate coordination, pre-employment screenings, administering drug tests, and ensuring all new hire documentation and compliance requirements are completed accurately and on time.
Support and administer recruiting, onboarding, and exit processes, as well as employee programs including benefits, wage and salary initiatives, recognition programs, referrals, and wellness initiatives.
Assist in maintaining and administering employment policies and procedures, compensation programs, employee benefits, performance evaluations, and other HR initiatives.
Assist in administering and maintaining records related to safety policies and procedures in compliance with OSHA and applicable local, state, and federal regulations.
Support Workers’ Compensation and safety claims administration, including documentation and reporting, in coordination with Operations Management.
Maintain personnel files, I-9s, OSHA logs, and compliance records
Conduct and support new hire orientations and employee training programs; assist with planning and coordination of general meetings, holiday events, and associate engagement activities.
Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.
Meets with training group- classroom or in-department training on a regular basis to support training efforts.
Monitor, track, and support completion of required Marriott online training programs, ensuring associates and leaders remain compliant with brand standards, deadlines, and audit requirements; follow up with departments to address gaps and drive timely completion.
Contribute to internal communications, supporting clear and effective upward and downward communication across departments.
Lead assigned initiatives or projects related to HR operations, employee engagement, or compliance, as delegated by management.
Maintain a visible presence throughout the hotel, actively engaging with supervisors and associates to support engagement, productivity, and operational effectiveness.
Perform other duties and responsibilities as assigned by company management.