Implementation Assistant

OroMedGlendale, CA
11h

About The Position

The Entry-Level Operations & Implementation Coordinator provides hands-on administrative, coordination, and field support to the Senior Director of Operations and the broader operations team. This role supports the implementation and ongoing operations of OroMed / HealthBridge’s integrated medical–dental programs across partner sites. This position is ideal for someone early in their career who is highly organized, adaptable, comfortable traveling frequently, and eager to learn healthcare operations and project coordination in a fast-paced environment.

Requirements

  • High school diploma or equivalent
  • Strong organizational and time-management skills
  • Ability to travel extensively (75%) of the month
  • Basic proficiency with Microsoft Office and/or Google Workspace
  • Strong attention to detail and follow-through
  • Ability to take direction and work collaboratively

Nice To Haves

  • Associate’s or Bachelor’s degree
  • Exposure to healthcare, dental, or medical environments
  • Customer service, coordination, or administrative experience

Responsibilities

  • Assist with on-site implementation support at partner clinics and FQHCs
  • Support site readiness activities including equipment setup, materials organization, and workflow coordination
  • Observe and document operational workflows during site visits
  • Assist with troubleshooting under the direction of senior operations leadership
  • Track tasks, timelines, and action items for operational projects
  • Maintain organized documentation, trackers, and shared folders
  • Assist with data entry, reporting, and operational summaries
  • Prepare meeting agendas, notes, and follow-up items
  • Provide administrative support to the Senior Director of Operations
  • Coordinate travel logistics, calendars, and meeting scheduling
  • Assist with internal and external communications as directed
  • Support training coordination and distribution of materials
  • Follow established SOPs, policies, and operational standards
  • Assist with audits, site checklists, and quality documentation
  • Escalate issues or concerns appropriately

Benefits

  • Competitive Salary
  • Health Insurance Stipend
  • Paid Time Off (PTO)
  • Paid Sick Leave
  • Paid Bereavement Leave
  • 7 Paid Holidays per Year
  • Professional Development Hours Offered Annually
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