Implementation Consultant | US

Degreed

20h•Hybrid

About The Position

Degreed is seeking an experienced Implementation Consultant to lead enterprise and strategic customer implementations across the NAMER region and western Europe. This role is responsible for guiding customers from post-sale through launch, ensuring a seamless, high-quality deployment of Degreed solutions including Degreed Learning, Skills+, Maestro, Academies, and AI-powered platform experiences. The Implementation Consultant serves as a trusted advisor, solution architect, and project leader partnering closely with customer stakeholders to translate business and learning objectives into scalable, impactful platform configurations. This role collaborates cross-functionally with the Revenue, Product, Engineering, and Support teams to deliver successful outcomes and long-term value. This position requires strong consultative skills, project leadership experience, learning technology expertise, and the ability to manage complex, multi-workstream enterprise implementations, including AI-enabled capabilities.

Requirements

Strategic, client-facing consultant who thrives in complex, enterprise environments — comfortable leading executive conversations while managing detailed project execution
Skilled at translating business goals into technical and functional platform solutions across multi-workstream engagements
5+ years of experience leading enterprise SaaS implementations or consulting engagements, with 3+ years working directly with enterprise clients in a Professional Services or Implementation capacity
Strong understanding of learning ecosystems (LMS, LXP, content providers, skills platforms, HRIS) and a genuine passion for learning transformation, skills development, and innovation
Curious and forward-thinking about AI, with the ability to translate AI capabilities into practical, business-aligned use cases
Experienced implementing AI-enabled SaaS features, including defining use cases, measurable success criteria, and applying effective prompting techniques
Confident facilitating conversations around AI adoption, governance, and responsible implementation within enterprise environments
Solid experience with SaaS configuration, integrations, SSO, and data workflows
Highly organized and proactive, with strong risk management instincts and demonstrated ability to manage scope and stakeholder expectations
Adaptable and resourceful in fast-paced, evolving SaaS environments
Excellent facilitation, presentation, and executive communication skills
Strong project management capabilities — PMP, PRINCE2, or Agile certifications a plus

Nice To Haves

Experience implementing Degreed or similar learning experience platforms
Background in Learning & Development strategy or organizational change initiatives
Familiarity with HR technology ecosystems and enterprise data integrations
Experience delivering AI-enabled learning or skills solutions
Experience delivering implementations in North American and Latin American markets
Multilingual capabilities

Responsibilities

Lead end-to-end SaaS implementations from kickoff through go-live for mid-market, enterprise, and strategic customers
Partner with client stakeholders to define implementation roadmaps aligned to business objectives, learning strategy, and success metrics
Design scalable platform configurations across Degreed components — skills frameworks, pathways, content strategy, governance models, integrations, and AI-enabled experiences
Facilitate discovery workshops to define AI use cases, value hypotheses, and measurable outcomes; guide clients on effective AI configuration best practices to drive high-quality outputs and meaningful learner experiences
Partner with customers to define guardrails, governance, and change management approaches for responsible AI adoption
Develop and manage detailed project plans, timelines, milestones, and risk mitigation strategies — including scope, dependencies, and change requests throughout the implementation lifecycle
Drive cross-functional alignment across Implementation, Technical Consultants, Client Success, Product, and Engineering teams
Provide strategic guidance on learning transformation, change management, adoption planning, and stakeholder engagement
Support integration planning including SSO, HRIS feeds, content integrations, API workflows, and AI data dependencies
Lead client enablement sessions and administrator training, including AI feature configuration and practical use case execution
Monitor implementation health, track success metrics, and ensure launch readiness
Identify opportunities for expanded services and platform adoption in partnership with the Revenue team
Conduct project retrospectives, document lessons learned, and contribute to internal asset development based on implementation findings

Benefits

We take care of our people with a comprehensive benefits package designed to support your well-being, growth, and success.
View the full details here: https://px.sequoia.com/globalcompanybenefits

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume