Inside Sales Administrator
About The Position
About LiveTrends Design Group LiveTrends is the leading design company within the global home décor industry. At LiveTrends Design Group (LTDG) we deliver inspiration and joy to over 10 million homes a year by combining two timeless forces, Nature and Art, into unforgettable home decor. Through constant innovation, creativity, and exceptional design we provide retail market leaders across North America and Europe with products and services that are changing the industry. All three of LTDG brands (LiveTrends, Urban Jungle, BeYou) are currently available at retailers such as Lowe’s, Kroger, Target, Costco, Trader Joe’s, Wegmans, and many more. POSITION OBJECTIVES: We are searching for a Sales Administrator to act as on-site support for a team of national and regional account managers servicing major retailers. This person handles many inbound calls and emails from our customers’ stores, so they are expected to be cordial and kind. They will also travel on rare occasions to help with customer training and special events. In addition to helping the customers, the Sales Administrator helps the team with administrative duties including item data entry and label creation. They also interact with our internal team to help facilitate orders throughout the sales and operations departments.
Requirements
- Experience with helping others over the phone and through email
- Ability to independently understand and solve problems
- Understanding of the wholesale and retail industries
- Desire to be proactive and helpful
- Attention to detail when entering data
- Knowledge of (or willing to learn) Excel formulas and pivot tables
- Local Candidates Only
Responsibilities
- Helping customers with their questions and requests
- Entering sales orders into our ERP system
- Using customer portals to set up and maintain item data
- Creating and updating shipping labels when needed
- Working alongside production and logistics teams to ensure smooth order completion
- Assisting the finance team with questions on invoices/billing
- Visiting local customer locations to provide feedback to the account managers
- Participating in annual customer training events and occasional store openings
Benefits
- Competitive pay structure
- Matching 401k
- Medical insurance and additional health benefits
- Paid time off and paid holidays throughout the calendar year
- Onsite gym
- Sabbatical
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
