Inside Sales Support Administrator

Oldcastle BuildingEnvelope • Dallas, TX

1d

About The Position

As a Sales Support Administrator, you’ll play a key role in helping our sales team succeed by ensuring smooth operations, accurate data, and exceptional customer experiences. This is more than a support role—you’ll be a critical partner in driving revenue growth and strengthening customer relationships.

Requirements

• High school diploma or equivalent required; associate or bachelor’s degree preferred
• 2+ years of experience in sales support, administration, or customer service
• Strong organizational skills with exceptional attention to detail
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
• Experience with CRM systems (Salesforce, SAP, or similar) preferred
• Ability to manage multiple priorities in a fast-paced environment

Nice To Haves

• Strong problem-solving and time management abilities
• Customer-first mindset with a service-oriented approach
• Ability to work both independently and collaboratively across teams
• Analytical mindset with a focus on data accuracy and reporting
• Professional, proactive, and adaptable attitude
• Strong interpersonal and phone communication skills

Responsibilities

• Provide day-to-day administrative and operational support to the sales team
• Drive quote-to-order conversion through proactive quote follow-up and coordination
• Qualify new accounts and ensure accurate and timely account setup
• Maintain and manage customer, pricing, and sales data within CRM and internal systems
• Support sales reporting, forecasting, and pipeline tracking efforts
• Act as a liaison between sales, operations, finance, and customer service teams to ensure alignment
• Respond to customer inquiries and resolve issues with professionalism and urgency
• Ensure compliance with company policies, procedures, and documentation standards
• Contribute to special projects and continuous improvement initiatives

Benefits

• Benefits that benefit you – industry competitive benefits at the lowest cost to the employee
• Work-life balance – PTO and holidays, including floating holidays you can choose
• Compensation that rewards your hard work – A pay-for-performance culture with potential for annual raises and bonuses
• Training – We will equip you with the knowledge and skills you need to succeed

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED