Experienced Inside Sales Support Specialist - Atlanta Office
About The Position
Are you the person who keeps sales moving, customers informed, and nothing slipping through the cracks? Do you thrive on follow‑up, organization, and fast‑paced teamwork while delivering a professional, customer‑first experience? Then this is the role for you. Fire Protection Services, LLC is seeking an Inside Sales Support Specialist to support our Sales Team and customers across our commercial fire and life safety business. At FPS, strong relationships and reliable execution set us apart. If you’re detail‑driven, responsive, and thrive behind the scenes of a high‑performing sales team—we want you on our team. Job Summary Support the Sales Team through daily sales activities, customer communication, lead management, and follow‑up. This role helps drive revenue growth while ensuring customers receive timely, accurate, and professional service.
Requirements
- Strong communication and organizational skills
- Ability to manage multiple priorities in a fast‑paced environment
- Customer‑focused with strong problem‑solving abilities
- Ability to work independently and collaboratively
- Sales support, customer service, or inside sales experience preferred
- Comfort working with CRM and sales tools
Responsibilities
- Support day‑to‑day sales operations and follow‑up
- Respond to customer inquiries and schedule service appointments
- Meet daily outbound activity goals (calls, emails, follow‑ups)
- Compile and manage sales leads and CRM data
- Track sales activity and assist with reporting
- Coordinate repair opportunities with internal teams
- Maintain accurate customer and sales records
- Support outside sales efforts as needed
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
