Instructional Designer (Remote)

First American • Santa Ana, CA

6d • $64,300 - $85,700 • Remote

About The Position

Join a team that puts its People First! As a member of First American's family of companies, National Commercial Services provides single-point service for simple to multi-property/multi-state national commercial real estate transactions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We Do Design, develop, and implement learning solutions for instructor-led training, self-paced learning, or eLearning as assigned. To be considered for this role, please attach a portfolio demonstrating learning deliverables, such as eLearning courses, presentation slides, job aids, or other performance-support materials. Example: Screenshots or samples of learning materials.

Requirements

• Bachelor’s degree or equivalent combination of education and experience
• 2–5 years of experience designing and developing learning content for adult learners in a corporate or commercial environment
• Strong hands-on experience creating learning and performance support materials
• Working knowledge of instructional design principles (e.g., ADDIE, Bloom’s, ARCS, SCARF, etc.) as a practical foundation
• Experience creating learning content using industry-standard authoring and design tools
• Ability to create learning materials that are visually appealing, engaging, and learner-friendly
• Openness to using AI tools thoughtfully to improve efficiency and quality in learning design and development
• Highly organized, with the ability to manage work, prioritize tasks, and meet deadlines
• Comfortable working independently while also collaborating effectively with a team
• A passion for and commitment to continuous learning and improvement
• Clear written and verbal communication skills

Nice To Haves

• Strong visual design instincts or prior graphic design experience.
• Familiarity with UX concepts as they relate to learning usability.
• Experience with video or motion elements (e.g., screen recordings, short animations, explainer videos).

Responsibilities

• Design and build polished, production-ready learning content including presentation materials, eLearning courses, job aids, and infographics
• Work with subject matter experts (SMEs) and stakeholders to gather content, clarify requirements, and determine the most effective learning approach
• Translate complex or technical information into clear, practical, and engaging learning experiences
• Own training projects from intake to delivery, including interviewing SMEs, designing storyboards, building finished learning solutions, and gathering and applying feedback
• Apply instructional design best practices to support learning goals
• Ensure learning solutions are visually clean, intuitive, and easy to use
• Review feedback and performance data to refine and improve learning assets over time

Benefits

• Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level