Intake Counselor / Social Worker-PRN

DESTINY SPRINGS HEALTHCARE LLC•Surprise, AZ

2d•$31•Onsite

About The Position

Are you looking for a meaningful PRN role where you can support patient care, collaborate with a compassionate team, and help ensure smooth hospital operations? We’re seeking a PRN Intake & Admissions Coordinator for Saturdays who thrives in a fast‑paced environment and enjoys providing exceptional service to patients, families, and clinical teams. Position Summary: This position collaborates with nursing leadership and other support departments to manage patient access, throughput, and capacity.

Requirements

Master’s degree in Social Work, Psychology, or related field.
CPR certification, Basic Life Support, CPI required prior to patient interaction.
Two years of relevant work experience required, behavioral health preferred.
Technical aptitude.
Strong customer service.
Effective communication skills (written and verbal).
Ethical Conduct.
Ability to perform tasks independently.
Ability to exercise self-control in potentially volatile situations such as being verbally or physically confronted in a threatening or aggressive manner; must be able to work and concentrate amidst distractions such as noise, conversation and foot traffic; ability to handle interruptions often and be able to move from one task to another; must be flexible and not easily frustrated in dealing with differences of opinions.
Ability to stoop, kneel, crouch, crawl, reach, stand, walk, push, pull, lift, grasp, and be able to perceive the attributes of objects such as size, shape, temperature, and/or texture by touching with skin, particularly that of the fingertips.
Ability to express and exchange ideas via spoken work during activities in which they must convey detail or important spoken instructions to others accurately, sometimes quickly and loudly.
Ability to express and exchange ideas via written assignments effectively and accurately.
Hearing to perceive the nature of sound with no less than 40 db loss @ Hz, 1000 Hz, and 2000 Hz with or without correction; ability to perceive detailed information through oral communication and to make fine discrimination's in sound.
Performs repetitive motions with wrists, hands and fingers.
Must be able to address and prioritize multiple task demands within established time frames.

Responsibilities

Proactively manages requests for admission, facilitates throughput of patients throughout the hospital, and ensures timely turnaround of beds.
Accurately collects the data required for the intake of patients from a variety of locations including emergency rooms, physician office and referring facilities.
Coordinates all physician to physician acceptance calls; participates in and documents all acceptance calls.
Works with nursing units and leaders to identify best available bed placement at the time of request, given patient needs, staffing resources, level of care requirements, and throughput goals.
Determines proper patient admission and verifies alignment between admission order and determined admission status.
Assist with determining patient benefits/eligibility.
Reviews and plans for all scheduled admissions daily.
Manages and accepts all referral calls and communicates incoming referrals.
Proactively manages hospital bed capacity.
Communicates bed placement/capacity issues to the Director of Intake and Admissions in a timely manner.
Actively participates in organizational improvement processes impacting patient placement and throughput.
Demonstrates positive and timely communication with internal and external customers.
Perform other functions as assigned by the Director of Intake and Admissions.