Internal Technical Operations & Development Lead

Diversified Inc • Wausau, WI

4d

About The Position

We are seeking an Internal Technical Operations & Development Lead to support internal technology systems while also building and improving digital tools that support business operations. This role blends hands-on IT support with practical software, website, and application development focused on solving real business problems and keeping the company running from an IT perspective.

Requirements

• Technical support or IT experience
• Demonstrated experience building: Small applications or internal tools Automation scripts or programs
• Strong working knowledge of: Windows and macOS Networking fundamentals Modern web technologies or development platforms
• Ability to troubleshoot independently and manage competing priorities

Nice To Haves

• Experience with: JavaScript, Python, or similar languages Web frameworks or no-code/low-code platforms App deployment and basic cloud infrastructure
• Familiarity with POS systems or operational software
• Experience in small or mid-sized business environments

Responsibilities

• Serve as the primary point of contact for internal technology issues
• Troubleshoot and maintain: Computers (Windows & Mac) Tablets and mobile devices Printers, scanners, phones, and peripherals Email systems and user access
• Provision, configure, and offboard employee devices and accounts
• Manage and maintain: Networks (Wi-Fi, routers, switches, firewalls) Security cameras and access systems POS systems and operational hardware
• Coordinate with external IT vendors and service providers
• Maintain clean documentation for systems, credentials, and configurations
• Maintain Internal tools, dashboards, and utilities Lightweight applications and automation scripts
• Develop programs that improve: Workflow efficiency Reporting and data visibility Task automation and system integration
• Maintain and iterate on deployed solutions over time
• Support and administer platforms such as: Microsoft 365 and Google Workspace POS, CRM, scheduling, and operations systems
• Integrate third-party tools via APIs or automation platforms when appropriate
• Implement best practices for: Data backups Access control Password and device security
• Monitor systems for failures, vulnerabilities, or inefficiencies
• Act as the internal technical authority
• Translate business needs into technical solutions
• Proactively recommend improvements and scalable systems

Benefits

• Competitive pay (discussed during interview)
• Full-time role with long-term growth potential
• High autonomy and direct access to leadership
• Opportunity to own and evolve the entire tech ecosystem

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed