IT Operations Intern

SanMarIssaquah, WA
1dOnsite

About The Position

The IT Operations Intern is responsible for assisting an Information Technology team during an 8 week program.

Requirements

  • Currently working towards a Bachelor's Degree or Masters Degree in an Information Technology discipline
  • Familiarity with administration and use of Freshservice or similar ticketing system
  • Familiarity with troubleshooting and using computers, software and operating systems
  • Strong problem-solving skills and attention to detail
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Eagerness to learn and adapt to new technologies and challenges.

Nice To Haves

  • Prior internship experience or personal projects demonstrating technology skills is a plus

Responsibilities

  • Assist in designing, developing, and implementing enhancements or reports according to customer requests and team guidelines.
  • Conduct a variety of administrative tasks for the assigned IT team or other IT teams as assigned.
  • Job shadow various members of the department and assist them as needed.
  • Prepare correspondence, reports, documents and/or other written materials as needed.
  • Participate in data entry, troubleshooting, documentation, and inventory management activities.
  • May perform or support special projects.
  • Participate in intern cohort activities including: professional development workshops, warehouse tours, and meetings with leadership.
  • Perform other duties as assigned.
  • Comply with all policies and standards.

Benefits

  • Pay: You`ll earn $25.00 on an hourly basis.
  • Paid Time Off: You`ll accrue paid time off on a weekly basis based on hours worked.
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