IT Operations & Security Specialist

SAB•Sioux Falls, SD

About The Position

The IT Operations & Security Specialist is an individual contributor responsible for ensuring that IT systems supporting Life Sciences operations remain compliant and secure while also serving as backup to the IT Manager when necessary. This position combines knowledge of IT system administration, network administration, end user support and regulatory compliance. Duties and Responsibilities (include but not limited to): IT Operations & Network Support: Provide support for the SAB network, assisting with configuration, monitoring, and troubleshooting of IT systems. Administer Mac/OS, Windows, Android and iOS, MDM. Maintenance and configuration of 0365 Tennent Ensure all systems, and applications are up to date, patched and secure. Maintenance of Active Directory and Entra user accounts and security settings Maintain up-to-date network diagrams and documentation to support regulatory reviews. Network administration, assisting with configuration, monitoring, and troubleshooting of IT systems. Compliance and Validation: Collaborate with QA/RA teams to align IT processes with quality and compliance requirements. Perform system validation and periodic reviews. IT Lead for internal and external audits by providing IT compliance evidence and addressing findings. Act as system administrator for user access controls to all systems including GxP validated and financial systems. Understanding of GMP, GAMP, FDA (21 CFR Part 11), and other applicable Life Sciences regulations is a plus. System and Data Integrity: Enforce SOPs, standards, and guidelines to ensure compliant management of electronic records and signatures. Monitor and remediate issues affecting data traceability or regulatory compliance. Collaborate with QA/RA teams to ensure IT systems align with quality and compliance needs. IT Security: Create, implement and enforce IT security standards and best practices on all servers, laptops, and desktop computers. Configure, support and maintain IT security tools including Arctic Wolf, ThreatLocker and Microsoft Defender. Change Management & Risk Mitigation: Administer IT change management processes to ensure that changes to validated systems are properly assessed, documented, and approved. Conduct post-implementation reviews to confirm continued compliance and validated state. Documentation, Audit & Regulatory Engagement: Maintain IT compliance documentation. Participate in internal and external audits, including FDA and SOX-related reviews, ensuring IT compliance posture is well-documented Lead IT effort through cross-functional collaboration to ensure internal controls structure and compliance requirements are achieved and maintained. Business Continuity and Disaster Recovery: Develop, test, implement and ensure ongoing readiness of Business Continuity and Disaster Recovery (BCDR) plans. Ensure recovery processes align with compliance requirements and maintain validated system states post-recovery. Supervisory Responsibilities: This position does not have supervisory responsibilities.

Requirements

Bachelor’s degree in Information Technology, Computer Science, Life Sciences, or a related field (preferred).
4+ years of progressively responsible experience in IT compliance within a regulated industry (Life Sciences, Pharma, Biotech, or Medical Devices).
Demonstrated experience with validated systems, electronic records/e-signatures, and compliant change control processes preferred.
Hands-on experience with audits (internal, external, and regulatory).
Experience with IT infrastructure, including Entra ID, Active Directory, MS365, switches, firewalls, and remote support tools.
Zoho ManageEngine ADAuditPlus and Manage360
Strong understanding of compliance in validated systems and electronic data integrity.
Strong troubleshooting, analytical, and problem-solving skills.
Excellent written and verbal communication skills.
Ability to manage multiple priorities in a regulated environment while maintaining attention to detail.
Must hold a valid driver’s license and have reliable transportation for travel between company locations.

Nice To Haves

Understanding of GMP, GAMP, FDA (21 CFR Part 11), and other applicable Life Sciences regulations is a plus.
Familiarity with SOX, NIST, and other IT control frameworks is a plus.

Responsibilities

Provide support for the SAB network, assisting with configuration, monitoring, and troubleshooting of IT systems.
Administer Mac/OS, Windows, Android and iOS, MDM.
Maintenance and configuration of 0365 Tennent
Ensure all systems, and applications are up to date, patched and secure.
Maintenance of Active Directory and Entra user accounts and security settings
Maintain up-to-date network diagrams and documentation to support regulatory reviews.
Network administration, assisting with configuration, monitoring, and troubleshooting of IT systems.
Collaborate with QA/RA teams to align IT processes with quality and compliance requirements.
Perform system validation and periodic reviews.
IT Lead for internal and external audits by providing IT compliance evidence and addressing findings.
Act as system administrator for user access controls to all systems including GxP validated and financial systems.
Enforce SOPs, standards, and guidelines to ensure compliant management of electronic records and signatures.
Monitor and remediate issues affecting data traceability or regulatory compliance.
Create, implement and enforce IT security standards and best practices on all servers, laptops, and desktop computers.
Configure, support and maintain IT security tools including Arctic Wolf, ThreatLocker and Microsoft Defender.
Administer IT change management processes to ensure that changes to validated systems are properly assessed, documented, and approved.
Conduct post-implementation reviews to confirm continued compliance and validated state.
Maintain IT compliance documentation.
Participate in internal and external audits, including FDA and SOX-related reviews, ensuring IT compliance posture is well-documented
Lead IT effort through cross-functional collaboration to ensure internal controls structure and compliance requirements are achieved and maintained.
Develop, test, implement and ensure ongoing readiness of Business Continuity and Disaster Recovery (BCDR) plans.
Ensure recovery processes align with compliance requirements and maintain validated system states post-recovery.