IT Site Support Technician

FLOWCO HOLDINGS INC. • El Reno, OK

3d • Hybrid

About The Position

We’re seeking a proactive and hands-on IT Support Specialist to join our team at a dynamic manufacturing facility. This hybrid role is ideal for someone who thrives in fast-paced environments, enjoys solving technical challenges, and values face-to-face collaboration with end-users.

Requirements

• 2+ years of experience in IT support or help desk roles
• Strong knowledge of Windows OS, Microsoft 365, and common enterprise applications
• Experience supporting hardware, peripherals, and basic networking
• Excellent communication and customer service skills
• Ability to work independently and manage multiple priorities
• Valid driver’s license and ability to travel as needed

Nice To Haves

• Spanish
• Experience in manufacturing or industrial environments
• Familiarity with ticketing systems (e.g., ServiceNow, Jira)
• Basic proficiency with Windows environment including Windows 11, M365 applications, and desktop troubleshooting
• Certifications such as CompTIA A+, Network+, or Microsoft MCP are a plus

Responsibilities

• Provide onsite and remote technical support to end-users across the manufacturing site
• Respond to and resolve IT support tickets in a timely and professional manner
• Assist with workload overflow from centralized IT support staff
• Set up and maintain hardware (PCs, printers, mobile devices) and software systems
• Deliver employee training on IT tools, systems, and security best practices
• Support network connectivity, device configuration, and troubleshooting
• Collaborate with cross-functional teams to ensure smooth technology operations
• Travel occasionally to other company sites for support and training needs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed