IT Specialist

Cayuse Holdings•Washington, DC

15h•$25 - $35•Onsite

About The Position

The IT Specialist is a highly skilled professional tasked with maintaining the technology infrastructure and IT systems that support organizational and mission-critical functions. This role involves ensuring the security, reliability, and efficiency of IT infrastructure and providing direct technical support to end-users and project stakeholders. This position aligns with Cayuse’s core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables.

Requirements

Secret Clerance is required.
Must be able to pass a background check.
May require additional background checks as required by projects and/or clients at any time during employment.
Excellent interpersonal and oral communication skills.
Excellent customer service skills.
Strong organizational skills, attention to detail, including follow-up on pending tasks.
Proficient in MS Office, Word, Outlook, PowerPoint, and Excel.
Timely, accurate, complete and up-to-date work products.
Excellent written and oral communication skills.
Excellent time management skills.
Ability to operate significantly under own initiative and as part of a team, including drafting proposals and recommending effective approaches to tasks with minimal guidance.
Ability to work with a wide variety of actors in the E Family and other Bureaus and offices, as well as with interagency and external partners.

Nice To Haves

Experience with firewall deployments, IPsec, and SharePoint Administration a plus.
Bachelor’s degree in Information Technology related field preferred.
Proven experience and certifications will be considered in lieu of degree.

Responsibilities

Assist with social media configuration (Adobe Connect, Microsoft Teams, WebEx).
Perform mobile device setup and deployment.
Assist in maintaining the IT inventory and provide hardware/software support to 500+ customers in a mostly Windows based environment.
Execute configurations for routers, switches, wireless AP’s and WLAN controllers using Cisco/HP hardware.
Carry out network performance monitoring, planning, troubleshooting, and end-user support.
Work as a team member with other technical staff to ensure connectivity and compatibility between systems.
Monitor performance and analyzed network irregularities.
Support mobile device and mobile device inventory.
Rebuild network infrastructure and keep the network up-to-date and secure.
Troubleshoot various network issues, affect solutions and collaborate with staff and outside vendors to resolve complex problems.
Install, configure, operate, and maintain Operating Systems including Windows Server 2012 R2, Windows Server 2016, VMware ESXi.
Other Duties as assigned.