Carson Valley Health - IT Tech III- Full Time- CVH IT employees only

Barton Healthcare System•Gardnerville, NV

About The Position

Responsible for the installation, support and repair of computers, software, PC-related peripheral devices. Completes maintenance of Help Desk issues. Acts as liaison with our partners to resolve IT issues and responds to users in a timely and professional manner. Completes problem reporting and tracking, database establishment and maintenance as well as status reporting.

Requirements

High school diploma or equivalent required
Extensive experience in Information Systems or related field
Advanced knowledge of PCs, operating systems, and business software.
Proficient in Office 365 application support, licensing, and policy.
Ability to assist and diagnose user application or system problems and escalation of issues to appropriate support staff, as needed

Nice To Haves

Associates degree preferred
Hospital or other healthcare environment experience preferred.

Responsibilities

Provides consistently exceptional care at all times.
Provides a central resource for all IT related issues
Acts as a subject matter expert for helpdesk support operations
Assists with Azure related policy management, SharePoint administration
Performs scheduled and non-scheduled operational functions as required
Monitors and performs proof and balancing functions to ensure data integrity and accuracy
Acts as liaison with other 3rd party system owners
Demonstrates willingness to identify and/or assume activities relative to the developmental needs of the department
Demonstrates dependability/flexibility in meeting scheduling needs of the department and hospital.
Accepts assignment as preceptor for new staff.
Completes work assignments on time/readily accepts assignments as observed by manager.
Responds to the needs of the department by performing other duties, as necessary.