Jr. Systems Administrator
About The Position
Exceptional Service. Endless Improvement. Passionate People. Honest and Forthright. These values guide everything we do, and we achieve them thanks to the diverse and collaborative efforts of our team. We are dedicated to creating a supportive environment where every team member can thrive. This includes fostering learning, professional growth, and valuing each team member’s input, all within a culture that promotes work-life balance and a strong sense of belonging. Due to growth, Jr. Systems Administrator to handle first-level IT tickets, set up and decommission user accounts and devices, and troubleshoot daily issues—helping keep our IT systems running smoothly while gaining experience for more advanced responsibilities.
Requirements
- An associate or bachelor’s degree in computer science, information technology, or a related field.
- 2 or more years of experience
- Strong communication skills are essential for success in this role.
- Ability to manage multiple tasks and collaborate effectively within a fast-paced, client-focused team.
- Enthusiastic about taking on challenges in a growing company with a diverse client base.
- Self-driven and capable of working independently with minimal supervision.
- Excellent organizational skills and strong attention to detail.
Nice To Haves
- Ceritfications such as CompTIA A+, CompTIA Network+, Server+, CySA+, MS-900, AZ-900, ISC2 Certified in Cybersecurity are a plus
Responsibilities
- Diagnose and resolve hardware, software, and network issues
- Support operating systems such as Windows, Linux, and macOS
- Manage user accounts using tools like Active Directory
- Assist with software installation, configuration, and troubleshooting
- Provide basic networking support (IP configuration, DNS, VPN)
- Configure, install, and support desktops, laptops, printers, and peripherals
- Coordinate with third-party vendors and IT teams for repairs, updates, and troubleshooting
- Provide timely, professional support to end users
- Communicate clearly and explain technical issues to non-technical users
- Maintain accurate documentation and time entries
- Build strong relationships with clients and ensure high satisfaction
- Handle user concerns calmly and professionally, including de-escalation
- Other duties as assigned.
Benefits
- Medical
- Dental
- Vision
- Life
- Disability
- Paid Holidays
- PTO
- 401K
- bonuses
- free dry cleaning
- a fully stocked break room
- Friday team lunches
- paid training
- team-building outings every quarter
- professional development
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
