Junior IT Systems Administrator

EGYM SE

20h • $65,000 - $70,000 • Onsite

About The Position

You will provide IT support in a modern cloud-based environment and support your colleagues with their questions and technical issues..
You will support employees located in all global offices, with on-site support from our Denver location.
You will provide timely hardware and software solutions for employees both remotely and on-site, ensuring communication throughout the resolution process via our internal support ticketing system.
You create and maintain documentation on our systems and support processes.
You will manage varying level priorities of tasks and maintain the workflow of our day to day needs
You will provide hands-on support to a developing NA Office in Denver, CO.

Requirements

• Associates or Bachelors Degree or mixture of education and years of experience
• 1+ years of professional experience in an IT administration or like role
• Good knowledge in Windows (Win11), MacOS, Printers, Jira, etc
• Interested in, and eager to learn more about, scripting languages and process automation
• Work reliably, independently and produce high-quality work
• Interested in or have worked in a global matrix environment
• Ability to travel internationally, and a valid passport must be provided at the time of hire
• Located in Denver, Colorado and can work on-site from our Denver office 3-4 days per week

Responsibilities

• Provide IT support in a modern cloud-based environment
• Support colleagues with their questions and technical issues
• Support employees located in all global offices, with on-site support from our Denver location
• Provide timely hardware and software solutions for employees both remotely and on-site, ensuring communication throughout the resolution process via our internal support ticketing system
• Create and maintain documentation on our systems and support processes
• Manage varying level priorities of tasks and maintain the workflow of our day to day needs
• Provide hands-on support to a developing NA Office in Denver, CO

Benefits

• Annual salary of $65,000-$70,000
• Competitive benefits package including: health, dental, and vision insurance, 401k with company match, monthly wellness, 14 paid holidays per year, and PTO (to name a few!)
• Hands-on training and become a true EGYM expert
• Be a part of an innovative community where you will work with diverse individuals, explore new ways of thinking, and expand your capabilities. Our team is full of teachers and learners who work out loud and share their knowledge to enhance each other’s growth!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree