Lead Technology Business Services Consultant (Hogan)

Wells Fargo & Company•Minneapolis, MN

About The Position

Wells Fargo is seeking a Lead Technology Business Services Consultant in our Core Banking Group as part of Consumer Technology. Learn more about the career areas and business divisions at Wellsfargojobs.com. In this role, you will serve as a key liaison between Product and technology teams, leading and supporting the delivery of complex, high‑profile technology solutions that impact multiple lines of business. You will drive end‑to‑end testing and validation efforts for core banking platforms, including Hogan and integrated downstream systems, ensuring solution quality, risk compliance, and operational readiness. The role requires strong technical and business competencies, hands‑on testing expertise, and the ability to influence cross‑functional teams while managing multiple concurrent initiatives. You will collaborate closely with technology teams, UAT Testing team, and enterprise partners to identify issues, analyze root causes, and ensure timely resolution. You will also be involved with training team members, promoting best practices in testing strategy, automation, and the use of new technologies to improve efficiency and quality. In this role, you will: Lead or participate in managing and supporting the delivery of technology products and services of high-profile business unit clients and contribute to large scale solutions planning related to Technology Business Services Ensure service quality and cost effectiveness of solutions Review customer information with the technology team and implement technical initiatives for highly complex projects impacting multiple lines of business or across the enterprise Understand and ensure compliance and risk management requirements for supported area and work with other stakeholders to implement key risk initiatives Make decisions in complex and multifaceted situations requiring solid understanding of managing multiple medium technology development efforts that influence and lead broader work team and drive new initiatives Collaborate and consult with the technology team and more experienced management within Technology Business Services functional area to resolve Information Technology issues and provide customers with best possible solutions Provide guidance on leveraging new technology

Requirements

5+ years of Information Technology in support of Business Services experience, or equivalent demonstrated through one or a combination of the following work experience, training, military experience, education

Nice To Haves

Hogan IDS experience: Extensive exposure to Hogan IDS deposit processing workflows and release activities, including supporting implementation readiness and coordinating production validation with team and cross‑functional partners
Testing strategy and planning: Demonstrated experience developing comprehensive testing strategies and test plans, with the ability to influence testing approaches across cross‑functional teams
Experience with APIs: Perform API testing and validation to verify business rules and downstream behavior, including building and maintaining test coverage using Postman, validating response structures, troubleshooting defects, and supporting regression testing for changes impacting our processes
Designing and reviewing technical solutions: Contribute to solution and design reviews and technical change readiness by evaluating impacts across systems, confirming operational considerations, and aligning delivery with Secure SDLC and enterprise governance requirements
Experience with GenAI: Leverage GenAI tools to accelerate day‑to‑day delivery by drafting and refining test documentation and improving throughput and quality. Familiar with enterprise GenAI offerings such as M365 Copilot and GenAI platforms and tools
Strong analytical skills: Ability to interpret complex data flows and reconcile results, identify defects with potential customer impact, and support root‑cause analysis by connecting system behavior to business outcomes
Strong communication and mentoring skills: Communicate complex technical behavior in clear business terms, provide status and validation updates, support documentation and knowledge transfer, train co‑workers, and mentor junior employees
Delivery ownership: Proven ability to operate with minimal oversight, manage testing deliverables end‑to‑end, and ensure timely execution of testing commitments
Ability to work outside of regular business hours
Flexibility to work in a 24/7 environment

Responsibilities

Lead or participate in managing and supporting the delivery of technology products and services of high-profile business unit clients and contribute to large scale solutions planning related to Technology Business Services
Ensure service quality and cost effectiveness of solutions
Review customer information with the technology team and implement technical initiatives for highly complex projects impacting multiple lines of business or across the enterprise
Understand and ensure compliance and risk management requirements for supported area and work with other stakeholders to implement key risk initiatives
Make decisions in complex and multifaceted situations requiring solid understanding of managing multiple medium technology development efforts that influence and lead broader work team and drive new initiatives
Collaborate and consult with the technology team and more experienced management within Technology Business Services functional area to resolve Information Technology issues and provide customers with best possible solutions
Provide guidance on leveraging new technology