Learning Experience Designer, The Academy Architect

Ron Turley Associates LLC•Glendale, AZ

9d•$90,000 - $110,000•Hybrid

About The Position

Do you get excited seeing a customer finally "click" with a new piece of technology? Do you go unusually above and beyond to help people succeed by making the complex feel simple? Do you have a knack for designing digital pathways that help people solve challenges quickly and independently? Do you love the intersection of education and technology? If so, keep reading… The team at RTA is looking for a Learning Experience Designer. This role is the sole architect of our digital training presence. You aren't just an admin; you are the owner of the learner's journey and the creative engine behind our customer-facing education. This position plays a key part in not only the success of our company, but ultimately in the success of our clients.

Requirements

Feels at home being a member of a healthy team. This means they aren’t afraid to mix it up or be held accountable by the team and they are willing to hold others accountable as well. People with trust issues and insecurity need not apply. No, seriously.
Passionately cares about our clients and helping them be more successful. Our clients are fleet managers, parts clerks, and automotive technicians; they maintain everything from squad cars to school buses so that everyone comes home safely at the end of the day.
Thinks of themselves less, while not thinking less of themselves. They are other-centric, compassionate, and possess high emotional intelligence.
Is willing to lift boxes, clean floors, and hold doors if that’s what it takes to get something done. We have a "no task is too small" culture.
Loves to read, learn, grow, and stretch themselves. Bonus points for each book you’ve read by Patrick Lencioni.
Is constantly looking for more: more to learn, more to do, and more opportunity for the platform to improve.
Owns the LMS. You have experience building out and managing an LMS for asynchronous training. You are the product owner for our digital academy.
Is a Creative Producer. You can storyboard, film, and edit high-quality training videos that people actually want to watch.
Is an Instructional Architect. You don't just "make slides"; you create knowledge checks, learning pathways, and curriculum that sticks.

Responsibilities

Build, launch, and optimize a world-class asynchronous customer training platform that reduces time-to-value for our users.
Produce a library of videos and interactive modules that make the Fleet360 transition seamless and scalable.
Embody our core values of being Humble, Hungry, and Smart to complement the unique strengths of your peers, transforming a collection of talented individuals into a unified force that produces far greater impact than the sum of its parts.