Legal Operations Administrator

General Electric Credit Union•Blue Ash, OH

About The Position

General Electric Credit Union is a not-for-profit, member-owned full service financial institution headquartered in Cincinnati with branches in Ohio and Kentucky. At GECU, we pride ourselves on maintaining quality service, being an employee-friendly workplace, and developing our team members while teaching you the skills to lead you to career advancement opportunities. Overview: The Legal Operations Administrator supports the Credit Union’s Compliance and Legal department all aspects of case referrals, case tracking, invoice monitoring, general legal office tasks and vendor management review with a focus on optimizing the efficiency of the optimizes the efficiency of a legal department by managing technology, data, budgets, and vendors

Requirements

High School diploma or GED required
3+ years of experience in a legal case management role, litigation support role, legal operations role or similar role that requires knowledge of the legal process
At least 2 years working in financial services or similar industry
Proven ability to work with highly confidential information and the ability to function as an integral part of the departmental team
Ability to make thorough and comprehensive business decisions, weighing cost, risk and other relevant factors
Strong analytical skills and attention to detail
Strong interpersonal skills for cross-functional collaboration.
Ability to work successfully with minimal supervision and possess a high stress tolerance
Must be able to multitask and meet deadlines, often with frequent interruptions
Very strong technical skills in Word, Excel and PowerPoint

Nice To Haves

Bachelors degree in business administration, legal studies or related subject preferred
Experience making business decisions on behalf of a financial institution preferred

Responsibilities

Provide operational and basic analytical support to the department across processes, data and technology, and business legal activities
Perform case analyses prior to referral to outside counsel
Identify and implement process and system improvements that enhance efficiency, service quality, and the department’s ability to support and reduce risk and costs to the Company
Evaluates opportunities to improve operational efficiencies in regards to legal technology, data, budgets and vendors
Coordinate Legal Operations functions, including managing internal legal response and follow-up on status requests, and general inhouse inquiries
Monitors budgets, tracks legal spend, and manages coordination and communication with outside counsel building and maintaining positive relationships
Serve as the liaison for external counsel and legal partners, managing legal documentation, and ensuring compliance across contracts
Perform litigation and case management tracking
Manage the end-to-end lifecycle of legal orders, including subpoenas, freeze orders, and deceased account notifications
Review invoices from law firms and other legal vendors for approval
Support the legal department in preparing documents, reports, and member responses
Assist with vendor due diligence and law firm reviews when needed
Stay updated on regulations, industry trends, and data and digital resources