About The Position

Join Job Duck as a vital part of our dynamic team, where you’ll play a key role in supporting legal and administrative operations. In this position, you will help streamline client onboarding, manage essential documentation, and ensure smooth communication throughout the process. Your work will directly impact client satisfaction and organizational efficiency, making you an integral contributor to our success. This role is ideal for someone who thrives in a fast-paced environment, enjoys building relationships, and approaches challenges with confidence and persistence.

Requirements

  • Required tools: Microsoft Office Suite, CRM platforms, email management systems
  • Excellent verbal and written communication skills
  • Strong organizational and time-management abilities
  • Detail-oriented with a proactive mindset
  • Ability to handle confidential information responsibly
  • Comfortable with phone communication and client interaction
  • Persistent, confident, and ambitious with a go-getter attitude
  • Friendly, polite, and professional demeanor

Responsibilities

  • Assist in creating and updating Standard Operating Procedures (SOPs)
  • Perform intake and administrative tasks to support daily operations
  • Send initial intake forms and manage client onboarding processes
  • Draft legal documents and prepare retainer agreements using provided templates
  • Explain fees and service details to clients clearly and professionally
  • Vet and qualify potential clients to ensure alignment with service offerings
  • Schedule consultations and manage calendars efficiently
  • Support marketing initiatives to generate leads and grow client base
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