About The Position

Join Job Duck as a Litigation Support Specialist PI and play a key role in supporting a thriving personal injury practice. In this position, you will manage critical administrative and client-facing tasks that ensure smooth case progression and exceptional client service. Your responsibilities will include handling inbound calls, drafting legal documents, organizing files, and assisting with discovery preparation. This role is perfect for someone who is detail-oriented, proactive, and thrives in a fast-paced environment where accuracy and organization matter. If you enjoy learning new processes, multitasking, and contributing to meaningful outcomes, this is the opportunity for you.

Requirements

  • Personal Injury experience (mandatory)
  • Excellent written and verbal communication skills
  • Organized and detail-oriented
  • Customer service mindset
  • Ability to multitask and prioritize effectively
  • Quick learner who can take direction and ask questions when needed
  • Proficient in Microsoft 365 and Teams
  • Strong file management and drafting skills
  • English/Spanish proficiency (read, write, speak)

Responsibilities

  • Provide exceptional customer service to clients throughout the process
  • Draft letters and legal correspondence
  • Complete and submit forms accurately
  • Request and track medical records
  • Maintain organized digital and physical files
  • Collaborate with attorneys and team members to ensure timely case progress
  • Assist with drafting discovery documents
  • Perform e-filing for legal documents
  • Handle inbound client calls and follow-ups
  • Open and organize new case files
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service